Server - Full Time

Millennium Hotels and Resorts; Sunnyvale (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

M Social Sunnyvale is hiring servers to deliver warm, attentive service across breakfast, lunch, dinner, and events in Beast & Butterflies. Represent the energy and personality of M Social while creating memorable hospitality experiences for every guest.

Ideal candidates thrive in a fast-paced setting, enjoy people, and have a passion for food, beverage, and guest satisfaction. Onsite role with flexible shifts in Sunnyvale, CA.

Qualifications

• Previous restaurant or hotel serving experience preferred.
• Food Handler Card required or ability to obtain upon hire.
• Responsible beverage service knowledge or certification preferred or obtainable as required by CA law.

Responsibilities

• Welcome guests promptly with a warm, friendly, and professional attitude.
• Present menus, answer questions, and make knowledgeable food and beverage recommendations.
• Accurately take food and beverage orders and enter them into the POS system.
• Deliver food and beverages efficiently while ensuring accuracy and presentation standards.
• Monitor guest satisfaction and respond promptly to requests.
• Process guest payments accurately and thank guests for dining with us.
• Maintain knowledge of menu items, daily specials, wine, beer, spirits, and cocktails.
• Prepare tables before service and reset tables between guests.
• Support banquet, private dining, and special event service as needed.
• Work closely with bartenders, hosts, kitchen staff, and management to ensure seamless service.

Skills

Guest service

Communication

F&B knowledge

Tools

POS systems

Job description

Hotel Name: M Social Sunnyvale Location: Onsite - Sunnyvale, CA Salary Range: $22.00 Hourly

Join the Team at M Social Sunnyvale At M Social Sunnyvale , we don't just welcome guests-we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence-driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

" At Millennium, we are guided by our core values: Passion for Hospitality - Delivering meaningful and memorable guest experiences Entrepreneurial - Taking ownership and acting with agility Innovation & Progressive - Continuously improving how we operate and serve Solutions & Results Oriented - Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role:

As our Server , you will create memorable dining experiences by providing warm, attentive, and knowledgeable service to every guest. Whether serving breakfast, lunch, dinner, or special events, you will represent the energy and personality of M Social while delivering exceptional hospitality in Beast & Butterflies. This role is ideal for someone who enjoys connecting with people, thrives in a fast-paced environment, and is passionate about food, beverage, and creating outstanding guest experiences.

Your Impact - Guest Dining Experience

You will play an important role in creating memorable moments for our guests through exceptional service, menu knowledge, and attention to detail. Your professionalism, personality, and commitment to hospitality will help build guest loyalty and contribute to the restaurant's overall success.

What You'll Be Doing

Guest Service

Welcome guests promptly with a warm, friendly, and professional attitude

Present menus, answer questions, and make knowledgeable food and beverage recommendations

Accurately take food and beverage orders and enter them into the POS system

Deliver food and beverages efficiently while ensuring accuracy and presentation standards

Monitor guest satisfaction throughout the dining experience and respond promptly to requests

Process guest payments accurately and thank guests for dining with us

Food & Beverage Knowledge

Develop a thorough understanding of menu items, daily specials, wine, beer, spirits, and cocktails

Make personalized recommendations and upsell menu items when appropriate

Communicate dietary restrictions, allergies, and special requests accurately to the kitchen

Maintain knowledge of ingredients, preparation methods, and restaurant promotions

Dining Room Operations

Prepare tables before service and reset tables efficiently between guests

Maintain cleanliness and organization of dining areas, service stations, and side work

Assist with opening, closing, and ongoing operational duties

Support banquet, private dining, and special event service as needed

Team Collaboration

Work closely with bartenders, hosts, kitchen staff, food runners, and management to ensure seamless service

Communicate effectively regarding guest requests and operational priorities

Assist fellow team members during busy periods to maintain exceptional service standards

Contribute to a positive, collaborative, and guest-focused work environment

Safety & Compliance

Follow all food safety, sanitation, and health department regulations

Adhere to responsible alcohol service guidelines and verify guest identification when required

Maintain cleanliness and organization of work areas throughout each shift

Follow all company policies, cash handling procedures, and service standards

Passion for hospitality and creating memorable guest experiences

Excellent communication and interpersonal skills

Positive attitude and professional appearance

Strong organizational and multitasking abilities

Ability to work efficiently in a fast-paced environment

Flexibility to work mornings, evenings, weekends, holidays, and varying shifts

Technical / Role-Specific Requirements

Previous restaurant or hotel serving experience preferred

Strong knowledge of food, wine, beer, and beverage service preferred

Experience using point-of-sale (POS) systems preferred

Ability to accurately handle cash and process payments

Food Handler Card required or ability to obtain upon hire

Responsible Beverage Service (RBS) Certification required or ability to obtain as required by California law