Server: Front of house

The Butchers Son Inc; Chesapeake (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

The Butchers Son Inc invites a friendly server to provide attentive, personable service and help create an exceptional dining experience for every guest.

You will greet guests, explain specials, take orders in our POS, deliver meals promptly, and support the team to keep service smooth.

This role requires clear communication, basic math, the ability to stand long hours, and lifting up to 25 pounds; equal opportunity employer.

Qualifications

• Clear and effective communication.
• Basic knowledge of dining room procedures and functions.
• Basic math skills; able to handle money and operate a POS system.
• Ability to stand for long periods of time.
• Ability to lift and maneuver trays weighing up to 20–25 pounds.

Responsibilities

• Welcome and greet guests; ensure they feel comfortable and personally cared for.
• Inform guests of specials and menu changes.
• Make recommendations guests will enjoy.
• Answer questions about food, beverages and services.
• Take orders and enter into POS; relay to kitchen and bar.
• Deliver food and beverages to guests in a timely manner.
• Perform side work at shift start/end as required.
• Maintain clean service areas.
• Monitor dining experience; ensure guest satisfaction.
• Prepare final bill and process payment.
• Assist fellow servers as needed.
• Assist bus person with clearing and resetting tables.
• Thank guests and invite them to return.
• Be available to fill in to ensure smooth operation.
• Attend scheduled meetings and offer improvement suggestions.
• Perform other duties as assigned.

Skills

Communication

Dining procedures

Math & POS

Stamina

Lifting

Job description

Reports To: General Manager, Managing Partner, Service Manager

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.

Qualifications:

• Be able to communicate clearly and effectively.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

The statements contained herein reflect general details as necessary to describe the principle functions of this position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load, gain additional experience to further the individual’s professional development.

Equal Opportunity Employer