Server - FOH

Trappers Sushi Co Avondale; Avondale (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Dental and vision coverage

EAP

Paid sick leave

Employee meal discounts

Advancement opportunities

Team-oriented culture

Job summary

Trapper’s Sushi in Avondale, AZ is seeking a friendly Server who thrives in a fast-paced hospitality environment. You will greet guests, guide them through the menu, take orders, and ensure accurate, timely delivery with a focus on guest satisfaction.

The role emphasizes teamwork, attentiveness, and maintaining a welcoming atmosphere. Candidates must live in Phoenix/Avondale and obtain required permits before starting. This is a NON-RELOCATION, on-site opportunity.

Qualifications

• Experience in serving, customer service, or hospitality preferred but not required.
• Strong verbal communication and professional guest interaction.
• Ability to multitask and maintain composure in a fast-paced environment.
• Attention to detail when taking orders and processing payments.
• Must obtain a valid Food Handler's Permit prior to first day of work.
• Must be of legal age to serve alcohol per state law.

Responsibilities

• Greet guests promptly with warmth to create a memorable experience.
• Explain menu items, ingredients, allergens, and recommendations confidently.
• Take and enter accurate orders into the POS system.
• Deliver food and beverages accurately and promptly.
• Maintain dining room cleanliness and station organization.
• Handle payments and follow cash-handling procedures.
• Coordinate with hosts, sushi chefs, and kitchen staff on orders.
• Support to-go packaging and ensure order accuracy.

Skills

Customer service

Verbal communication

Multitasking

Attention to detail

Menu knowledge

Following instructions

Food safety

Job description

Description

Here we grow again!

NOTE: Applicants must live in Phoenix/ Avondale AZ. We do not offer relocation assistance for this role.

We’re looking for a Server who is people-focused, dependable, and attentive.

You’re someone who provides friendly, efficient service and creates a positive guest experience. You thrive in a fast-paced hospitality environment and can balance multiple priorities while maintaining accuracy and professionalism.

You’re comfortable taking orders, serving guests, and working closely with kitchen and front-of-house team members. You enjoy building rapport with guests and contributing to a welcoming atmosphere.

If you’re looking for a role where you can make a positive impact on every guest experience and grow your hospitality skills, we’d love to meet you.

What You’ll Do

• Greet guests promptly upon seating with warmth, enthusiasm, and a genuine desire to create a memorable experience
• Guide guests through the menu, answering questions about ingredients, preparation, allergens, and recommendations with confidence
• Take accurate food and drink orders and enter them into the POS system efficiently
• Deliver food and beverages in a timely manner, ensuring accuracy and presentation meet Trapper's standards
• Anticipate guest needs throughout the meal, including refills, additional courses, and special requests
• Process payments, handle cash/card transactions, and follow all cash-handling procedures
• Maintain cleanliness and organization of the dining room, server stations, and side work areas
• Communicate clearly with hosts, fellow servers, managers, sushi chefs, and kitchen staff regarding orders, timing, and special requests
• Monitor guest satisfaction throughout the meal and resolve concerns promptly or elevate to a manager when needed
• Support to-go order packaging and accuracy when volume requires
• Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
• Complete opening, running, and closing side work as assigned
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment

What’s In It for You

Compensation: $15.15 per hour

• Medical insurance – 80% employer paid after 60 days (with qualifying hours)
• 401(k) with company match (eligible after 1 year of service)
• Voluntary dental and vision coverage
• Employee Assistance Program (EAP)
• Paid sick leave (per WA state/local laws)
• Employee meal discounts
• Opportunities for advancement within a growing, multi-state restaurant group
• Supportive, team-oriented culture

Requirements

What You Bring

• Previous serving, customer service, or hospitality experience preferred but not required
• Strong verbal communication skills and ability to engage with guests in a friendly, professional manner
• Ability to multitask and maintain composure in a fast-paced environment
• Attention to detail when taking orders, delivering food, and processing payments
• Comfort learning and discussing menu items, including sushi, sashimi, and specialty rolls
• Ability to follow written and verbal instructions
• Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law)
• Must be of legal age to serve alcohol per Washington state law (MAST permit required or obtained prior to first day if applicable)

The Physical Stuff

• Standing and walking for long periods of time
• Frequent bending, reaching, and carrying trays
• Lifting up to 25 lbs. (trays, to-go bags, supplies)
• Working in high-traffic areas with constant guest interaction
• Exposure to kitchen heat, noise, and varying dining room temperatures

Compliance and Equal Opportunity

This position is classified as NON-EXEMPT under the Fair Labor Standards Act and applicable state law. This position is eligible for overtime compensation in accordance with applicable federal and state laws. This position is eligible for overtime compensation in accordance with applicable federal and state laws.

Trapper’s Sushi is an Equal Employment Opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. This applies to all employment practices, including recruiting, hiring, training, promotion, compensation, benefits, and disciplinary action.

Trapper’s Sushi will provide reasonable accommodations to qualified individuals with disabilities and for other protected needs as required by applicable law.

This posting describes the general nature and primary responsibilities of the position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.