Server – Eataly Soho

Eataly; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Eataly is seeking a Server to coordinate the service stations and communicate with front and back of the house to deliver a dining experience that exceeds guest expectations. Reports to the Food and Beverage Manager.

You will greet guests, present menus, explain specials and allergies, relay orders via POS, coordinate with hosts and kitchen staff, pour wine and beer, assist with stocking and resetting stations, and support cash handling at the counter.

Qualifications

• Knowledge of the sequence of service and dining room procedures.
• Basic math and cash handling skills.
• Genuine guest service orientation.

Responsibilities

• Greets guests and presents the menu.
• Informs guests of specials and allergies.
• Receives orders via POS and relays to kitchen/bar.
• Coordinates with hosts, back-of-house, and bartenders.
• Pours wine and beer when serving guests.
• Assists with stocking, resetting stations, and cash handling at the counter.

Skills

Sequence of service

Basic math

Customer service

Education

High school diploma

Tools

POS system

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Reports to the Food and Beverage Manager

• Greets guests and presents them with the menu
• Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
• Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
• Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
• Presents, opens and pours wine and beer when serving guests
• Assists table support team with stocking work stations, removing and resetting used dishes/silverware
• Assists with cash register at counter-service restaurants
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent preferred
• Knowledge of the sequence of service and dining room procedures
• Basic math skills

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: This position pays a base rate of $17.00 per hour, minus a $5.65 tip credit plus tips.