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Responsibilities & Qualifications
- The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Server/Core Switches.
- Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Server/Core Switches.
- Understand equipment capabilities to follow network operational support procedures related to Server/Core Switches.
- Support of the network environment to include assessing the health of the hardware and software infrastructure for Server/Core Switches.
- Network related testing to ensure installation follows established guidelines and capabilities for Server/Core Switches.
- Implementation, integration & migration planning and operational support for Server/Core Switches.
- Troubleshooting of network issues.
- Ongoing, informal, knowledge transfer for Server/Core Switches.
- Able to open OEM TAC cases.
- Submission of problem reports to RE.
- Ad-hoc written summary reports on equipment and network problems.
- Follow equipment test plans and provide documented results.
- Configuration expertise on proposed platform to include all Server/Core Switches.
- Develop installation network diagrams.
- Operations and support procedures.
- Technical input to major service outage root cause analysis and corrective action reports.
- Respond to and resolve Trouble Ticket escalations via current Ticketing System and MS Teams support channel.
- Support and planning for equipment migrations.
- Scripted cutover procedures.
- Go/No-go criteria for migration and cutovers.
- Use miscellaneous scripting support using OEM solutions.
- Subject Matter Expertise (SME) in the configuration and implementation of systems for Server/Core Switches, integrated with other functional areas (e.g., IPAM, LiveAction, ISE, Palo Alto, Campus Switches).
- Document processes for bulk importing data or other data transfers.
- Assist in testing automation tools to enhance network operations.
- Travel to equipment test sites for training and installation support, up to three weeks per trip, minimum 2 weeks per month.
Minimum Requirements
- At least 5 years of experience with implementing and replacing Server and Core Switches in large campus networks.
- Ability to obtain VA HIGH BI clearance.
- Must pass two-stage TB testing.
- Experience with Juniper software.
- Experience in operations, maintenance, and troubleshooting of large complex networks.
- Effective communication skills across all management levels.
- Residence within the continental United States.
- Valid state driver's license.
- Willingness to travel nationwide (75%) to CONUS locations.
Certifications (Preferred)
- JNCIS-ENT
- JNCIP-ENT
- JNCIP-DC
Additional details about the company, benefits, and application process are included. Please review for further information.