Applications Engineer (Windows Server Admin, IIS, Networking, FTP) - 100% REMOTE

Conexess Group; Allen (TX); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Applications Engineer to join their remote team. In this role, you'll be pivotal in application integration and support, ensuring optimal performance of systems while collaborating with customers and peers. Your expertise in Windows Server Administration, IIS, and networking will be essential as you provide both on-site and remote support. This position offers a unique opportunity to work during 2nd shift hours, allowing for a balanced work-life dynamic. If you're passionate about technology and customer service, this role is a perfect fit for you.

Qualifications

• 3+ years of experience in Windows Server Administration.
• Familiarity with IIS Certificates and basic networking concepts.

Responsibilities

• Provide customer support through installations, troubleshooting, and repairs.
• Serve as a liaison between the company and customers, resolving issues.

Skills

Windows Server Administration

IIS Certificates

Basic Networking

Basic FTP

Education

Associate degree in Computer Science or Information Technology

Job description

Applications Engineer (Windows Server Admin, IIS, Networking, FTP) - 100% REMOTE

Position Description
The Enterprise Integration & Services team is looking to add an Application Engineer to their group to help with application integration and support. This position works during business hours and the qualified candidate will need to have the ability to communicate effectively and collaborate with their peers and our customers.

This is a remote position working 2nd shift - 4pm- 1am CT, Monday – Friday. We also have 2 day shift openings available - 8am - 5pm.

What you’ll be responsible for:

• Provides customer support through the performance of on-site or remote installations, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of equipment and systems.
• Checks out and approves operational quality of system equipment.
• Performs on-site or remote customer work including design, installations, repairs, testing, upgrades and/or maintenance on technical products.
• Identifies customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• Instructs customers in the operation and maintenance of the system. Resolves customer problems and answers questions.
• Serves as liaison between the company and customers.
• Conveys customer feedback to technical design and engineering staff.
• May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc.
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of three years of experience as a Windows Server Administrator.
• Experience with IIS Certificates.
• Basic Networking experience.
• Basic FTP experience.
• This position is not eligible for visa sponsorship.

What would be nice for you to have:

• Associate degree in Computer Science or Information Technology.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: IT Services and IT Consulting