Server C2 InterContinental Suites Hotel

InterContinental Hotels Group; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality group as a Restaurant Server, where your passion for service transforms dining into unforgettable experiences. You'll welcome guests, recommend delightful food and drink, and ensure that every meal is a feast for the senses. With a focus on high standards and safety, your role will be pivotal in crafting memorable moments for each guest. This position offers the chance to work in a dynamic environment, where your contributions directly impact guest satisfaction and team success. If you thrive in a fast-paced setting and enjoy creating delightful experiences, this opportunity is perfect for you.

Qualifications

• Ability to lift and handle objects up to 50 lbs.
• Good reading, writing, and basic math skills.

Responsibilities

• Create memorable meals with high standards of service.
• Maintain cleanliness and hygiene in the kitchen.
• Enhance guest experience by addressing queries.

Skills

Physical strength

Literacy

Flexibility

Compliance with local laws

Excellent communication skills

Job description

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink, and help keep service on track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Key Accountabilities

1. Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
2. Own your responsibilities in the kitchen – keep on top of supplies and equipment, and minimize waste.
3. Report any unsafe equipment, low supplies, or safety incidents to your supervisor or duty manager.
4. Help create a safe environment by following safety procedures and wearing necessary protective equipment.
5. Maintain high standards of cleanliness and hygiene, meeting or exceeding local laws.
6. Assist with washing up and other kitchen duties as needed.
7. Enhance guest experience by addressing queries or providing advice.
8. Wear your uniform with pride.
9. Take on additional duties as required to support the team.

Key Skills & Experiences

• Physical strength – ability to lift, push, and pull objects up to 50 lbs (23 kg), including bending and kneeling.
• Literacy – good reading, writing, and basic math skills.
• Flexibility – availability for night, weekend, and holiday shifts.
• Compliance – adhere to local laws on food handling and alcohol service; be of legal age and fluent in the local language.
• Articulate – excellent communication skills; warm, welcoming, and approachable demeanor.