Server - Bubba Gump

The Post Oak; Biloxi (MS); On-site; USD 4,100 - 6,900; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work env

Employee discounts

Job summary

The Post Oak is hiring a restaurant server in Biloxi to uphold the highest hospitality standards and ensure guests are welcomed warmly. You will deliver courteous, professional service, assist in dining room upkeep, and respond promptly to guest requests, while maintaining responsible gaming and alcohol service policies.

Applicants should have prior serving experience and the ability to work nights, weekends, and holidays, presenting a polished, team-oriented presence in a casino dining

Qualifications

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver at a service level which creates a memorable guest experience.
• Commitment to going above and beyond in responsibilities.
• Professional appearance and demeanor expected.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.

Responsibilities

• Ensure guests are served to the Golden standard in the Restaurant.
• Display highest standards of hospitality and welcome.
• Deliver positive, courteous, and professional guest service.
• Perform cleaning tasks and assist in maintaining dining room cleanliness.
• Observe guests and ensure satisfaction with food and service.
• Respond promptly to guest requests.
• Deliver items, replenish utensils, and manage desserts and drinks.
• Maintain responsible gaming and responsible alcohol service.
• Notify senior management of any illegal acts or ethics concerns.
• Perform other duties as assigned by supervisor or manager.

Skills

Previous serving experience

Excellent oral communication

Positive interpersonal skills

Flexible schedules

Professional appearance

Strong work ethic

Teamwork

Job description

Overview

Ensure that all guests are served to the Golden standard in the Restaurant. Display highest standards of hospitality and welcome are always demonstrated within all food and beverage areas.

Responsibilities

• The exhibit is conducted in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors and fellow employees
• Performing cleaning tasks as needed or directed by supervisor. Assist in ensuring cleanliness of the dining room during service.
• Observe guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned by your supervisor or manager.

Qualifications

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver at a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements and hotels
• Community volunteer opportunities

Posted Salary Range

USD $3.25 - USD $3.25 /Hr.

Tipped Position

This position does not earn tips