Server - BOA Steakhouse

BOA Austin; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

BOA Steakhouse Austin is seeking a professional Server to join our team. You will deliver outstanding service, guide guests through menu pairings, and ensure a seamless dining experience in a high-end setting.

The ideal candidate has 2 years of server experience in a busy, upscale restaurant, can multi-task under pressure, and maintain a warm, hospitality-driven approach for every guest. Flexible scheduling is required to cover days, nights, and weekends.

Qualifications

• 2 years previous server experience in a high-end, high-volume restaurant.
• Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
• Strong familiarity with food service regulations and proper food handling procedures
• Ability to multi-task and work efficiently under pressure
• Strong communication skills, both with guests and teammates
• Flexible availability to work days, nights, weekends - we're looking for team players who can adapt to the flow of the restaurant
• A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
• Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
• Must be twenty-one (21) years of age or older.

Responsibilities

• Have an extensive knowledge of our restaurant's food offerings and beverage program.
• Inform guests of menu changes and daily specials and answer questions regarding food and beverages.
• Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner.
• Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary.
• Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed).
• Perform station opening/closing and side work duties for each shift.
• Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas.
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor.
• Create a welcoming environment for guests by greeting them, thanking them, and saying "good-bye".
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure.
• Embody and deliver on exceptional service and hospitality.

Job description

COME JOIN OUR TEAM! BOA Steakhouse Austin is now hiring Servers to join our Team!

BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Austin.

What You'll Do

A Server provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Responsibilities include attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. A Server ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time and are expected to have basic cooking knowledge.

Your Key Responsibilities:

• Have an extensive knowledge of our restaurant's food offerings and beverage program
• Inform guests of menu changes and daily specials and answer questions regarding food and beverages
• Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
• Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
• Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)
• Perform station opening/closing and side work duties for each shift
• Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
• Create a welcoming environment for guests by greeting them, thanking them, and saying "good-bye"
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Requirements

What we are looking for:

• 2 years previous server experience in a high-end, high-volume restaurant
• Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
• Possess a strong familiarity with food service regulations and proper food handling procedures
• Ability to multi-task and work efficiently under pressure
• Strong communication skills, both with guests and teammates
• A positive, upbeat attitude with a strong work ethic
• Flexible availability to work days, nights, weekends - we're looking for team players who can adapt to the flow of the restaurant
• A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
• Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
• Must be twenty-one (21) years of age or older.

BOA Steakhouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law