Restaurant Manager

Innovative Dining Group; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

BOA Steakhouse Las Vegas is hiring a Restaurant Manager to lead front-of-house operations in a high-end, high-volume setting. The role focuses on training staff, upholding service standards, and maintaining a culture of excellence.

You will work with the General Manager on staffing, scheduling, and financial controls while ensuring guest satisfaction and regulatory compliance in a fast-paced environment.

Qualifications

• Three years of experience in a high-end, high-volume restaurant.
• 21+ years of age.
• Proficient with Microsoft Outlook, Word, Excel; OpenTable and POS systems.

Responsibilities

• Assist the General Manager with staffing and training for all hourly front-of-house employees.
• Ensure service standards are met and policies are reinforced.
• Oversee all areas of service and cultivate guest relationships to drive sales.
• Assist with scheduling, labor, food and beverage costs and P&L statements.
• Investigate and resolve guest complaints and ensure smooth operations.
• Ensure compliance with health, sanitation, liquor, safety and employment regulations.

Skills

High-end restaurant ops

Leadership

Customer service

Office tools & POS

Tools

OpenTable

Restaurant POS systems

Job description

Description

BOA Steakhouse is now hiring a RESTAURANT MANAGER to join our team!BOA Steakhouse offers an unforgettable experience in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robata & Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Las Vegas.

What You’ll Do:

A Restaurant Manager provides ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.

Your Key Responsibilities:

• Assist the General Manager with staffing, training and development for all hourly front-of-house employees.
• Ensure that company standards are met by communicating effectively with our employees and consistently reinforcing our policies and procedures.
• Reinforce company rules at all times, including uniform, grooming and timeliness of employees.
• Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff.
• Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements.
• Aid the General Manager in investigating and resolving guest complaints.
• Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency.
• Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members.
• Embody and deliver on exceptional service and hospitality

Requirements

What we are looking for:

• 3 years of previous and relevant experience in a high-end, high-volume restaurant.
• Must be twenty-one (21) years of age or older.
• Possess a strong familiarity with food service regulations and proper food handling procedures.
• Demonstrate strong operational skills and excellent customer service skills.
• Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems.
• Be a creative thinker who can run the restaurant while generating new sources of revenue.
• Have the ability to remain calm and composed under pressure.
• Excellent communication skills, both written and verbal.
• Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
• At the time of hire, must have a valid Food Handler Card, a valid Alcohol Awareness Training Certificate and a Sheriff Card/Non-Gaming.
• Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.
• Be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.