Restaurant Manager

BOA Vegas LLC; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

BOA Steakhouse is hiring a Restaurant Manager to lead front-of-house operations in Las Vegas. You will train staff, maintain service standards, and act as a bridge between team members and management to deliver superior hospitality.

The role emphasizes a proactive sales culture and guest satisfaction in a high-end setting. You will oversee scheduling, budgeting, and vendor relations while enforcing health, safety, and regulatory compliance.

Qualifications

• 3 years of experience in a high-end, high-volume restaurant.
• 21 years of age or older at hire.
• Knowledge of food service regulations and proper handling.
• Strong operational and customer service skills.
• Proficient in Microsoft Office, OpenTable and POS systems.
• Creative thinker who can drive revenue and guest satisfaction.
• Flexible schedule including day/evening/weekend shifts.
• Valid Food Handler Card, Alcohol Awareness Training and Sheriff Card/Non-Gaming.
• Able to stand long periods and lift up to 25 pounds.

Responsibilities

• Assist the General Manager with staffing, training and development for hourly front-of-house staff.
• Ensure company standards are met through clear communication and policy reinforcement.
• Enforce uniforms, grooming and timeliness across the team.
• Oversee service areas, build guest relationships and promote proactive sales.
• Support scheduling, purchasing, labor, and cost management including P&L.
• Investigate and resolve guest complaints with leadership.
• Oversee repairs and preventative maintenance for operational efficiency.
• Ensure health, sanitation, liquor, safety and employment regulations are followed.
• Deliver exceptional service and hospitality at all times.

Skills

Staff development

Customer service

Operations management

Communication

Tools

Microsoft Office

OpenTable

Restaurant POS Systems

Job description

Description

BOA Steakhouse is now hiring a RESTAURANT MANAGER to join our team!BOA Steakhouse offers an unforgettable experience in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robata & Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Las Vegas.

What You’ll Do:

A Restaurant Manager provides ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.

Your Key Responsibilities:

• Assist the General Manager with staffing, training and development for all hourly front-of-house employees.
• Ensure that company standards are met by communicating effectively with our employees and consistently reinforcing our policies and procedures.
• Reinforce company rules at all times, including uniform, grooming and timeliness of employees.
• Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff.
• Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements.
• Aid the General Manager in investigating and resolving guest complaints.
• Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency.
• Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members.
• Embody and deliver on exceptional service and hospitality

Requirements

What we are looking for:

• 3 years of previous and relevant experience in a high-end, high-volume restaurant.
• Must be twenty-one (21) years of age or older.
• Possess a strong familiarity with food service regulations and proper food handling procedures.
• Demonstrate strong operational skills and excellent customer service skills.
• Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems.
• Be a creative thinker who can run the restaurant while generating new sources of revenue.
• Have the ability to remain calm and composed under pressure.
• Excellent communication skills, both written and verbal.
• Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
• At the time of hire, must have a valid Food Handler Card, a valid Alcohol Awareness Training Certificate and a Sheriff Card/Non-Gaming.
• Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.
• Be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.