Server - Bistro 210 Clymer, NY

Kaizen Lab Inc.; New York (NY); On-site; USD 30,000 - 45,000; Part time

Job summary

Kaizen Lab Inc. in New York is seeking Servers to provide prompt and accurate food service during shifts or events. The role demands a high level of professionalism and hospitality while ensuring guest satisfaction.

Candidates must be able to handle multiple tasks effectively, comply with safety and alcohol service laws, and maintain a positive attitude. 1 year of experience in a Food & Beverage role is preferred, along with TIPS training certification.

Qualifications

• Must meet New York minimum age requirement to serve alcoholic beverages (18+).
• Ability to work in a fast-paced environment while handling multiple priorities.
• Capable of effective and courteous communication with guests.

Responsibilities

• Exhibit professionalism and hospitality towards guests.
• Deliver food and beverages in designated service areas.
• Ensure compliance with alcohol service laws.

Skills

Professionalism

Effective Communication

Sanitation Procedures

Teamwork

Multitasking

Education

High school diploma or GED equivalent

Tools

TIPS training certification

Serve Safe certification

Job description

Servers

Will provide prompt and accurate food service during an assigned shift or event while providing a level of hospitality that exceeds guest expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.
• Deliver food and beverages to guests in a designated service area as well as other areas (as needed).
• Demonstrate compliance with all alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.
• Observe and follow up with guests to ensure satisfaction with food and service.
• Anticipate / react to guest needs, answer questions and provide suggestions to event attendees.
• Manicure tables by clearing plates, glassware etc. and maintain a neat “front of the house” service area.
• Empty trash and place dirty dishes in appropriate areas.
• Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.
• Communicate with team members, shift supervisor, outlet manager and kitchen staff as required to guarantee a successful service, including prompt resolution of guest complaints.
• Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety / resort guidelines, with special consideration to guest requests.
• Maintain a positive, professional and respectful attitude toward guests, coworkers and management.
• Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.
• Knowledge and use of proper sanitation procedures to clean equipment and facilities, including restrooms.
• Follow outlined procedures to (1) ensure the security and proper storage of inventory and equipment, (2) replenish supplies and communicate inventory in a timely and efficient manner, and (3) minimize misuse and breakage of china, glassware, linen and supplies and to ensure that no re-usable goods are wasted.
• Adhere to all department specific, resort and company standards, policies, procedures and safety rules at all times.
• All other duties as assigned.

QUALIFICATIONS

• Must meet New York minimum age requirement to server alcoholic beverages (18+).
• Ability to work in a fast paced environment while handling multiple priorities with a high degree of professionalism.
• Capable of effective and courteous communication with guests and associates of all levels.
• Ability read and interpret documents such as policies/procedures and company manuals.

EDUCATION and/or EXPERIENCE

• High school diploma or GED equivalent.
• 1 year experience in a serving or related Food & Beverage role strongly preferred.

CERTIFICATES / LICENSES

• TIPS training certification as well as Serve Safe or equivalent preferred.