Server - Back Server

Auberge Collection; California (MO); On-site; USD 23,281 - 24,659; Full time

Job summary

Auberge Collection is hiring a Server - Back Server in California, USA. This position plays a crucial role in creating exceptional dining experiences by efficiently taking orders and catering to our guests' needs. The ideal candidate should possess at least one year of experience in foodservice and have a strong knowledge of food and wine.

Competitive pay starts at $16.90-$17.90 per hour plus tips. Join us to be part of a committed team dedicated to delivering outstanding service in a beautiful environment.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine, luxury hospitality experience preferred.
• Ability to obtain relevant state and local certifications.

Responsibilities

• Facilitate guest dining experience by taking orders and delivering items.
• Ensure guest satisfaction with beverages and meals.
• Comply with all service standards and make upselling suggestions.

Skills

Organizational skills

Knowledge of food and wine

Customer service orientation

Time management skills

Ability to perform under pressure

Job description

Compensation: USD 16.90 - USD 17.90 per hour.

Company Description

Auberge du Soleil is the flagship location of the Auberge Collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment

Job Description

Embark on a rewarding journey with our team as a Server - Back Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you'll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team. The Back Server reports directly to the F&B management team. Back Servers are members of the restaurant dining room service teams and are trained to possess knowledge pertaining to our property, food, and beverage programs. The Back Server is responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable dining experience for each guest. The Back Server plays a supporting role to the Server - Captain during Lunch and Dinner services.

• Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.
• Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
• Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items.
• Accurately and quickly take and place orders, input them into the POS system, and handle billing.
• Operate, maintain, and clean restaurant equipment and fittings.
• Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.

The starting pay rate for this position is $16.90-$17.90 per hour plus tips. This is the pay rate for this position that Auberge du Soleil reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine. Experience at a luxury hospitality property preferred.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

SKILLS

• Must possess strong organizational and time management qualities.
• Must possess a strong interest in learning about food, wine and cocktails.
• Customer service oriented attitude with strong hospitality skills.
• Confidence and ability to perform under pressure.

PHYSICAL DEMANDS

Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds.

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.