Server Assistant - Sotogrande

Hotel Polaris at US Airforce Academy; Fort Lauderdale (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Server Assistant to join their dynamic team. This role is pivotal in creating memorable dining experiences for guests, focusing on cleanliness, efficiency, and exceptional service. You will engage with guests, support servers, and ensure the dining area meets high standards. With a commitment to employee welfare and growth, this opportunity offers competitive wages and comprehensive benefits. If you are passionate about hospitality and eager to contribute to a vibrant team, this position is perfect for you.

Benefits

Group medical benefits

Dental benefits

Vision benefits

Life and disability benefits

401(k) plan with company match

Complimentary team member meals

Complimentary room nights at managed properties

Qualifications

• Energetic individual with restaurant experience preferred.
• Strong work ethic and exceptional service dedication.

Responsibilities

• Set and maintain tables, ensuring cleanliness and proper arrangement.
• Support servers by clearing tables and replenishing supplies.

Skills

Customer Service

Multitasking

Communication Skills

Flexibility

Education

High School Diploma or GED

Some College experience or Degree

Tools

Food Handlers card

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Server Assistantto join our Pier Sixty-Six Resort opening team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, running food orders, maintaining outlet cleanliness, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Reporting to the General Manager, as a Server Assistant, you will play a vital role in supporting our restaurant operations by ensuring cleanliness, efficiency, and guest satisfaction. Your diligence and dedication to service will contribute to the seamless flow of our dining experience.

Responsibilities

• Set and maintain tables according to established standards, ensuring they are clean, properly arranged, and fully equipped with necessary items such as utensils, glassware, and condiments.
• Support servers by clearing and resetting tables promptly, removing used dishes, glassware, and utensils, and replenishing supplies as needed to ensure a smooth and efficient dining experience.
• Interact with guests in a friendly and courteous manner, assisting with any requests or inquiries they may have and ensuring their needs are addressed to enhance their dining experience.
• Monitor and maintain the cleanliness and appearance of the dining area, including floors, furniture, and fixtures, to uphold our high standards of cleanliness and presentation.
• Work closely with restaurant servers, hosts, and kitchen staff to coordinate table turnover, communicate guest needs, and ensure efficient service delivery.
• Assist with beverage service, including refilling water glasses and delivering beverages to tables, to support the overall service flow and enhance guest satisfaction.
• Pay close attention to detail in all aspects of table setup and maintenance, ensuring that tables are impeccably presented, and guest expectations are consistently met or exceeded.
• Adhere to all resort policies, procedures, and hygiene standards, including food safety guidelines, to maintain a safe and sanitary dining environment for guests and staff.
• Participate in updated training for the bar and menu items.
• Notify Supervisors immediately of any product shortages or out-of-stock items.
• Have a working knowledge of draft beer systems and how to properly change a keg.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to resort standards.
• Anticipate and address guests` service needs.
• Speak with others using a clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook

Qualifications

• Energetic, enthusiastic, and motivated individual
• Previous experience in a restaurant or hospitality setting preferred.
• Strong work ethic and dedication to providing exceptional service.
• Ability to work effectively in a fast-paced environment and multitask with ease.
• Flexibility to work varying shifts, including days, evenings, weekends, and holidays, as needed.
• Must be able to speak, comprehend, read, and write English.
• Must have effective communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for extended periods of time.
• Ability to work under variable temperature conditions.

Experience, Education, & Licensure

• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Must have a current Food Handlers card.
• Previous food running, busser, server assistant experience in a professional setting is preferred.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort