Server Assistant - Sassetta

Highgate; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels, The Joule Dallas, is seeking a Server Assistant to support Hosts and Servers in delivering a memorable dining experience. You will prepare the dining space, maintain cleanliness, and assist with service tasks in a fast-paced hotel restaurant environment.

The position requires a friendly, team-oriented attitude, strong organizational skills, and the ability to multitask during peak hours. Evening and weekend availability is expected to accommodate guest needs.

Qualifications

• Friendly and courteous demeanor required.
• Team-oriented, collaborates with hosts and servers.
• Strong organizational skills and attention to detail.
• Able to multitask in a fast-paced restaurant setting.
• Willing to work evenings and weekends as needed.
• Desire to grow knowledge in food and beverage.

Responsibilities

• Prepare dining area for guests and set tables with care.
• Adhere to sanitation and safety policies to protect guests.
• Maintain menu presentation by keeping pages clean and intact.
• Assist wait staff by stocking condiment stations and bussing tables.
• Support service team to ensure smooth operation during shifts.
• Take on additional duties as directed by leadership.

Skills

Friendly and courteous

Teamwork

Organized

Detail-oriented

Flexible schedule

Multitasking

Customer service

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.

Overview

As a Server Assistant you will hold an integral part of a restaurant's staff, and will be primarily assisting Hosts and Servers to provide a memorable experience to all of our guests. If you are interested in climbing the career ladder in the hospitality industry, starting out as our Server Assistant may be just the right position for you!

Responsibilities

• Prepares dining room for patrons by cleaning and clothing tables; setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation and safety policies.
• Maintains menu presentation by keeping menus clean; replacing damaged or soiled pages
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
• Updates job knowledge by participating in staff training opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Perform other reasonable job duties as requested by leader.

Qualifications

• Friendly and courteous
• Works well with a team
• Organized, detail oriented and able to multitask
• Available to work a varied schedule that will include evenings and weekends
• An appetite for growth and further knowledge in the food and beverage field
• Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests