Server Assistant - Ripple & Roots (Full-Time)

Hyatt Regency; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career Growth & Advancement

Referral Bonuses up to $500

Healthcare, Vision and Dental

Free Room Nights

Free Parking

Discounted Bus Passes

Paid Time Off

Tuition & Gym reimbursement

Employee Assistance

Retail Discounts

Job summary

Hyatt Regency Austin seeks a passionate, hospitality-driven Server Assistant to support Ripple & Roots and ensure smooth dining room operations. You will help servers create memorable guest experiences, maintain a clean, well-set dining area, and coordinate with the Ripple & Roots team to deliver thoughtful service in a Texas-inspired menu environment.

The role emphasizes attention to detail, teamwork, and a willingness to support colleagues across shifts in a brand-new lunch, dinner, and bar

Qualifications

• Strong communication and teamwork skills.
• Positive attitude and willingness to assist guests and colleagues.
• Ability to anticipate guest and server needs.
• Valid TABC and Food Handler Certifications are required.
• Open availability is required.

Responsibilities

• Assist servers to create memorable guest experiences.
• Maintain a clean and properly set dining room.
• Communicate with Ripple & Roots team to ensure smooth service.

Skills

Strong communication

Teamwork

Positive attitude

Guest service mindset

Stand for long hours

Job description

Summary

At Hyatt Regency Austin, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We carry that same philosophy into how we care for our colleagues. We’re looking for passionate, curious, and hospitality-driven individuals to join our growing team. Whether you’re in the kitchen or on the floor, every role contributes to our mission of delivering food that tells a story and service that feels like home.

Be part of something deeply rooted and refreshingly new.

We are proud to share that Hyatt is a certified Great Place to Work® and has been named to the Fortune 100 Best Companies to Work For® list in the United States—reflecting our commitment to fostering a culture of inclusion, support, and opportunity.

The Server Assistant will help our servers create memorable guest experiences in our brand-new lunch, dinner, and bar outlet, Ripple & Roots. This role is all about ensuring service is smooth by providing attentive support service to guests, maintaining a clear, clean, and properly set dining room, and communicating with the Ripple & Roots team. The right person will have great attention to detail, work well in teams, and have previous restaurant experience. If you enjoy working with people and being part of a fun, dynamic restaurant, we’d love to have you on board.

At Ripple & Roots, we honor centuries-old Texas culinary traditions while embracing the rich cultural diversity that defines our state. Our menu is a bold celebration of flavor, drawing inspiration from the cooking heritage of Native Americans, the Old South, Latinos, and Asians—brought together in a way that only Ripple and Roots can deliver.

From charming coastal towns to vibrant metropolitan centers, we’ve captured the essence of Texas through locally sourced, thoughtfully curated ingredients that reflect the land and its people. Our cuisine is sophisticated yet familiar, artfully prepared to excite the senses while offering the warmth of home.

Set in an elegant yet approachable environment, Ripple & Roots offers a unique dining experience—where bold flavors, refined presentation, and laid-back hospitality come together seamlessly. Our eclectic ambiance is designed to feel both upscale and inviting, a perfect setting for guests to relax, connect, and savor something truly special.

BENEFITS! | Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Referral Bonuses up to $500.00 - for bringing new members to our team
• Benefits Including Healthcare, Vision and Dental-after 30 days of service
• Free and Discounted Room Nights - at Hyatt Hotels around the world
• Free Parking – Downtown Austin in our on-site garage!
• Discounted Bus Passes – subsidized by Hyatt, paid through payroll deduction
• Paid Time Off – after 90 days of service
• Financial Assistance – Tuition & Gym reimbursement
• Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Strong communication and teamwork skills
• Positive attitude and willingness to assist both guests and colleagues
• Ability to anticipate guest and server needs
• Ability to stand for long periods of time; ability lift/push/pull/carry a moderate amount of weight.
• Valid TABC and Food Handler Certifications are required for this position
• Open availability is required for this position