Server Assistant - Ramsays Kitchen

Four Seasons Hotels and Resorts; St. Louis (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision and 401K

Time off from day of hire

Complimentary hotel stays worldwide

Tuition reimbursement

Employee meals and beverages

Job summary

Four Seasons Hotel St. Louis is seeking a friendly Server Assistant to support our Food & Beverage team and uphold exceptional guest service standards. You will set and reset tables, assist with food and beverage delivery, and clear tables efficiently while maintaining a polished dining environment.

We value hospitality, teamwork, and attention to detail. Previous experience in a luxury or upscale restaurant is a plus; English fluency is required, and a positive, service-oriented attitude is

Qualifications

• Fluency in reading, writing, and spoken English is required.
• Experience in a similar role with a luxury or upscale restaurant is a plus; 1–2 years preferred.

Responsibilities

• Customer Service: Maintaining a welcoming, professional environment for guests.
• Comprehension: Knowledge of food and beverage menu items.
• Organization: Setting up/breaking down tables and maintaining a clean dining area.
• Communication/Teamwork: Collaborating with team members to ensure guests are well cared for.

Skills

Customer service

Team player

Mobility

English fluency

Fast-paced

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort‑style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor‑to‑ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and as such Four Seasons strives to have a long‑lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About Ramsay's Kitchen

World‑renowned, Michelin‑starred Chef Gordon Ramsay’s restaurant, Ramsay’s Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best‑in‑class service of Four Seasons, your dining experience will be one of a kind. Ramsay’s kitchen will offer American‑style cuisine with both global and local influences. The partnership of Ramsay’s Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor‑to‑ceiling windows facing the Gateway City Arch.

About the role

The Server Assistant is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and an elevated guest experience while playing a key role in upholding service standards, enhancing the flow of operations, and contributing to the overall success of the dining experience. The Server Assistant is responsible for setting and resetting tables, assisting with the delivery of food and beverages, and promptly clearing and cleaning tables throughout service. In addition to maintaining a clean and organized dining environment, the Server Assistant works closely with Servers and other team members to ensure that guest needs are met efficiently and with genuine hospitality. The restaurant embodies all Four Seasons cultural standards while operating under the “Ramsay Standard,” with an emphasis on professionalism and excellence expected in any high‑level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.

What you will do

• Customer Service: Maintaining a welcoming, professional, and positive environment for every guest
• Comprehension: Having a solid knowledge of the food and beverage menu items
• Organization: Setting up and breaking down restaurant tables while maintaining a clean and organized environment
• Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of

What you bring

• Ability to work in a fast‑paced environment while maintaining strong attention to detail.
• Team‑player mentality to step in and assist where needed.
• Excellent customer service skills to ensure guests have the best experience possible.
• Capability to maintain a high level of physical mobility.
• Fluency in reading, writing, and spoken English is required.
• Experience in a similar role with a luxury or upscale restaurant is a plus; 1‑2 years preferred.

Schedule & Hours

• The working hours will vary and may include mornings, days, afternoons, and evenings on weekdays and weekends, as well as holidays.

What we offer

Four Seasons believes in offering the best to the best when it comes to employee benefits!

• Lucrative salary!
• Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
• Time off plans starting at day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Four Seasons is an Equal Opportunity, Aff…? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal