Server Assistant, Portico

Churchill Downs; Town of Waterloo (NY); On-site; USD 31,000 - 34,000; Full time

Job summary

del Lago Resort & Casino in the Finger Lakes region seeks a Server Assistant to join the food & beverage team. You will support Restaurant Servers, uphold world-class service, and maintain high cleanliness standards while contributing to a gracious guest experience. Training is provided and prior casino experience is not required.

Pay ranges from $22.14 to $24.60 per hour, with opportunities to grow within the property’s dining venues and hospitality operations.

Qualifications

• Must be a minimum of 18 years of age.
• High school diploma or equivalent required.
• Prior food or beverage service experience preferred.

Responsibilities

• Be punctual to pre-shift meetings with a positive attitude.
• Provide high quality food and beverage service adhering to standards.
• Follow department guidelines and sanitation standards (OSHA/HazCom).
• Maintain cleanliness and proper table settings; know menu items.

Skills

Punctuality

Positive attitude

Flexibility

Physical stamina

Education

High school diploma or equivalent

Minimum age 18

Job description

With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

JOB SUMMARY

The Server Assistant is responsible to provide a level of service which is gracious, kind and warm that provides an Exciting environment and World Class Service by delivering Old-World Hospitality and Charm. The Server Assistant will assist the Restaurant Servers and maintain a high standard of cleanliness according to the food service sanitation codes. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.

Pay Range: $22.14- $24.60/hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

• Be punctual to pre-shift meeting with a positive attitude and openly participate.
• Consistently provide excitement and deliver world class service, as well as live the company core values.
• Comply with department standards, guidelines and objectives to include adherence to all Food Service and Sanitation, OSHA, and Hazcom standards and guidelines.
• Wash hands frequently.
• Provide consistent high quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Ensuring that tables are clean and properly set.
• Have complete knowledge and understanding to restaurant and bar menus.
• Clean as you go, clean spills immediately.
• Use chemicals as prescribed and responsibly. Ensure that all chemicals are in properly labeled containers.
• Assist the supervisor in putting supplies away adhere to 5S Principles of ensuring that items are Sorted, Set in order, Systematically cleaned, Standardize and Sustained and dating all items with the current date.
• Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values.
• Perform other duties as may be assigned by department and/or company management and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

REQUIRED SKILLS AND ABILITIES

Must have ability to:

• Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
• Resolve problems and conflicts in a diplomatic and tactful manner.
• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

EDUCATION AND EXPERIENCE

Must be a minimum of 18 years of age. High school diploma or equivalent required. Prior food or beverage service experience preferred. Ability to read instructions and correspondence/memos. Attention to detail and accuracy. Maintain confidential information.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.