Server Assistant - LORO Austin

Hai Hospitality; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Job summary

Hai Hospitality and LORO, Asian Smokehouse + Bar, are seeking a Server Assistant / Server to support front-of-house operations in Austin, TX. This role focuses on keeping the dining room, expo line, and bar running smoothly with primary duties as a food runner and table resetter.

Fully trained Server Assistants may advance to Bartender roles, with increased responsibilities and pay potential. Medical/dental/vision options, EAP, 401k matching, and dining discounts are offered, along with internal

Qualifications

• Clear communication with guests and coworkers.
• Ability to follow safety guidelines and procedures.
• Ability to stand and walk for extended periods and lift up to 50 lbs.
• Maintain a neat and hygienic workspace and proper grooming.

Responsibilities

• Learn menu and specials and convey details to guests.
• Assist bartenders and food runners to enhance guest experience.
• Bus and reset tables, stock supplies, and manage side work.
• Deliver food and explain dishes to guests.
• Manage curbside orders for guests waiting outside.

Skills

Guest communication

Safety awareness

Stamina

Teamwork

Multitasking

Job description

Job Description:

Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server. The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. Fully trained Server Assistants will have the opportunity to move into a Bartender position, which results in an increase in responsibility and expected wages!

What you'll do in this role:

• Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!
• Learn about beer, wine, and cocktails through peer-led beverage training
• Be present and active on the floor, assisting with running side work
• Bus and reset tables, polish glassware, stock supplies
• Assist Bartenders with all aspects of service to enhance the guest experience
• Deliver food to our guests and explain each dish
• Receive, organize, and deliver curbside orders to guests waiting outside

Why you'll Love Working With Us

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow – we promote from within almost exclusively
• Dining discounts

Basic Qualifications

• Must be able to effectively communicate with guests and other employees
• Detect and identify safety issues, and comply with safety guidelines and standards
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
• Must have the ability to stand and walk for extended periods
• Bend, stoop, and reach to access various areas and items
• Ability to work in a fast-paced, high-pressure environment
• Ability to work in a variety of temperatures, both hot and cold
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
• Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
• Move quickly and efficiently to respond to customer needs
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area
• Tolerate exposure to potential allergens and food odors
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming
• Understand directives and communicate effectively with Leadership and coworkers
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

The Hai Experience

Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. Its about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.

Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:

• If you havetheright to work, don’t let anyonetakeit away :E-verify.gov
• E-VerifyParticipation Poster

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.