Server Assistant — Guest Service | Daily Pay + Benefits

The Summit Hotel; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Daily pay

Hotel discount

Uniforms provided

Health benefits

Paid PTO

401k

Food discounts

Tuition reimbursement

Job summary

Valor Hospitality is seeking a restaurant team member to ensure guests have an enjoyable dining experience by providing prompt and courteous food and beverage service. You will memorize menu items, answer questions, and keep the dining areas clean and organized.

Maintain cleanliness standards, attend pre-meal meetings, and respond to inquiries with a friendly, professional demeanor. This role offers Competitive Salary and benefits in Cincinnati.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks and observe the restaurant in dim lighting.
• Must have manual coordination to punch buttons, grasp items, and balance trays.

Responsibilities

• Ensure tables are cleaned and set in a timely manner and maintain table settings.
• Complete restocking and cleaning duties as instructed.
• Memorize menu items, recipes and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service areas.
• Attend all pre-meal and departmental meetings in person.
• Respond to customer inquiries and comments with timely, knowledgeable information.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor.
• Handle customer service problems tactfully, including stressful situations.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Valor Hospitality is seeking a restaurant team member to ensure guests have an enjoyable dining experience by providing prompt and courteous food and beverage service. You will memorize menu items, answer questions, and keep the dining areas clean and organized.

Maintain cleanliness standards, attend pre-meal meetings, and respond to inquiries with a friendly, professional demeanor. This role offers Competitive Salary and benefits in Cincinnati.