Server Assistant - Growth, Tips & Wellness Perks

Olympia Hospitality; Winter Park, Northern (FL, KY); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance up to 80%

401K plan with discretionary match

Paid time off and holidays

Earned wage access

Employee assistance program (EAP)

Hotel travel discounts

Job summary

Olympia Hospitality’s The Alfond Inn in Winter Park, FL, is seeking a server assistant who delivers friendly, efficient service with a smile. You will learn the menu, assist with expo, stock condiments, and help ensure accurate orders using the POS system.

The role rewards reliability with health coverage, retirement benefits, PTO, holidays, and earned wage access. This position pays $14.00 per hour plus tips, with a team‑oriented environment that prioritizes well‑being, growth, and family‑first

Qualifications

• Provide high level customer service with a friendly attitude.
• Excellent communication with guests and team members.
• Pay attention to detail and maintain composure under pressure.
• Strong phone skills when assisting guests.
• Willingness to learn quickly and follow instructions.

Responsibilities

• Assist in getting expo line and carry‑out supplies ready for service.
• Fill condiment containers, ice, and anything else needed for fast execution of meal running.
• Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures.
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary.
• Provide courteous guest service and respond to guest requests.
• Be knowledgeable in POS to ring in order, if necessary.
• Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen.
• Close guest checks to the appropriate form of payment and file in a safe place until end of shift.
• Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens.
• Clean and stock refrigerators with juices, sodas, waters, and milk.

Skills

Customer service

Communication

Attention to detail

Phone skills

Education

High school diploma or equivalent

Job description

Olympia Hospitality’s The Alfond Inn in Winter Park, FL, is seeking a server assistant who delivers friendly, efficient service with a smile. You will learn the menu, assist with expo, stock condiments, and help ensure accurate orders using the POS system.

The role rewards reliability with health coverage, retirement benefits, PTO, holidays, and earned wage access. This position pays $14.00 per hour plus tips, with a team‑oriented environment that prioritizes well‑being, growth, and family‑first