Guest-Driven Server Assistant (Tips Included)

The Alfond Inn; Winter Park (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health coverage

401K plan

Paid time off

7 paid holidays

Earned wage access

Job summary

The Alfond Inn in Winter Park, FL is seeking a Server Assistant to join our Olympia Hospitality team. You will assist in expo line, restock supplies, know the menu, and help ensure a smooth, friendly guest experience. Excellence in service and a positive attitude are essential.

We offer competitive pay with tips, a supportive work environment, and opportunities to grow within our hospitality family. Prior customer service experience is preferred, and a high school diploma is common for this role.

Qualifications

• Prior customer service experience preferred.
• High school diploma or equivalent preferred.
• Ability to work in a fast-paced environment and maintain composure.

Responsibilities

• Assist in getting expo line and carry-out supplies ready for service.
• Fill condiment containers, ice, and anything else needed for fast execution of meal running.
• Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures.
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary.
• Provide courteous guest service and respond to guest requests.
• Be knowledgeable in POS to ring in order, if necessary.
• Close guest checks to the appropriate form of payment and file in a safe place until end of shift.
• Stock supplies daily: condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens.
• Clean and stock refrigerators with juices, sodas, waters, and milk.

Skills

Customer service

Communication

Attention to detail

Phone skills

Education

High School Diploma or equivalent

Job description

The Alfond Inn in Winter Park, FL is seeking a Server Assistant to join our Olympia Hospitality team. You will assist in expo line, restock supplies, know the menu, and help ensure a smooth, friendly guest experience. Excellence in service and a positive attitude are essential.

We offer competitive pay with tips, a supportive work environment, and opportunities to grow within our hospitality family. Prior customer service experience is preferred, and a high school diploma is common for this role.