Trattoria Server Assistant - Eldorado Scioto Downs ( Columbus, Ohio )

Caesars Entertainment

Columbus (OH)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Job summary

A leading hospitality company in Columbus, OH is seeking a Customer Service Associate for on-site duties. The role includes providing attentive guest service, managing table resetting, and assisting in food delivery. Candidates must have reliable transportation and be 19 years or older, with the ability to work nights and weekends. Technology proficiency is required, particularly with the OpenTable app. This position offers hands-on experience in a dynamic restaurant environment.

Qualifications

Must be 19 years or older.
Available to work nights, weekends, and holidays.
Must have reliable transportation.
Able to obtain an Ohio Lottery Non-Gaming License.
Comfortable using technology for reservations.
Strong interpersonal skills under pressure.
Ability to stand, walk, lift, and carry.

Responsibilities

Provide attentive and courteous service to guests.
Clear and reset tables efficiently.
Polish silverware and glassware for presentation.
Assist servers with food delivery.
Manage reservations using the OpenTable app.
Maintain cleanliness in dining and service areas.
Uphold a polished professional appearance.
Collaborate with servers and kitchen staff.

Skills

Customer Service Skills

Technology Proficiency

Team Collaboration

Physical Stamina

Tools

OpenTable app

Job description

Columbus, OH, United States (On-site)

Job Description

Key Responsibilities:

Guest Support: Provide attentive and courteous service to guests, ensuring their needs are met promptly.
Table Bussing and Resetting: Clear and reset tables efficiently to ensure a clean and welcoming dining area.
Silverware and Glassware: Polish and roll silverware and polish glassware to maintain the highest standards of presentation.
Food Delivery: Assist servers by traying up and delivering food to guests in a professional and timely manner.
Reservation Management: Use the OpenTable app to assist with seating guests and managing reservations when needed.
Cleanliness: Maintain cleanliness and organization throughout the dining room and service areas.
Professional Appearance: Uphold a polished and professional appearance at all times, adhering to the restaurant’s grooming standards.
Team Collaboration: Work closely with servers, hosts, dish and kitchen staff to ensure seamless service.

Requirements:

Age Requirement: Must be 19 years or older.
Availability: Must be available to work nights, weekends, and holidays, as these are peak times for the restaurant.
Transportation: Must have reliable transportation to and from the restaurant.
Licensing: Must be able to obtain an Ohio Lottery Non-Gaming License (casino requirement).
Technology Proficiency: Must be comfortable using the OpenTable app for assisting with reservations and seating arrangements.
Customer Service Skills: Possess strong interpersonal skills, a positive attitude, and the ability to provide excellent service under pressure.
Physical Requirements: Ability to stand, walk, lift, and carry items (such as trays and buss tubs) throughout shifts.

DISCLAIMER: The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA: Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual’s religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY: Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info