Server Assistant - Dean's Steakhouse

White Lodging; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Server Assistant for Dean's Steakhouse. This entry-level role involves ensuring excellent table service, assisting servers, and providing outstanding guest experiences. Ideal candidates will possess strong communication skills and a passion for service, with opportunities for growth within the company.

Benefits

DailyPay option

Medical, Dental and Vision insurance

Vacation/Paid Time Off (PTO)

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms and dining

Qualifications

• Outgoing and social personality.
• Excellent communication and listening skills.
• Passion for service with a positive attitude.

Responsibilities

• Ensure tables are clean and properly set.
• Assist servers with table maintenance and beverage delivery.
• Anticipate guest needs and offer exemplary hospitality.

Skills

Communication

Team Player

Customer Service

Ability to Handle Pressure

Job description

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Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

WHAT YOU'LL DO

• A Server Assistant will ensure that all tables are clean and properly set while also assisting the Food Runner when necessary
• Work closely and maintain excellent communication with servers. Assist servers with table maintenance, clearing, marking, and beverage delivery
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness at all times
• Learn to operate the Host Stand
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions
• Perform all cleaning, opening, and closing duties as assigned
• Process all payment methods
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance
• Perform other duties as assigned

What You'll Bring

• An outgoing and social personality
• Excellent communication and listening skills
• A passion for service with a positive, can-do attitude
• A willingness to learn and move into the server role
• Ability to handle high volume and work under pressure
• A team-player mindset
• Ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs.

Other Information

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2556

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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