Server Assistant - Dean's Steakhouse

White Lodging; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Server Assistant to join their dynamic team. This role offers the opportunity to enhance your skills in a fast-paced environment while providing top-notch service to guests. You will be responsible for maintaining cleanliness and assisting servers, ensuring a welcoming atmosphere for all patrons. With a strong focus on teamwork and communication, this position allows for personal growth and the chance to advance into a server role. If you have a passion for service and a friendly demeanor, this could be the perfect fit for you!

Benefits

Day 1 Medical, Dental and Vision insurance

Vacation/Paid Time Off (PTO)

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Leadership development

Tuition reimbursement

Discounts on hotel rooms and dining

Qualifications

• A Server Assistant should have excellent communication and a passion for service.
• Ability to work under pressure and maintain a positive attitude.

Responsibilities

• Ensure tables are clean and assist servers with table maintenance.
• Anticipate guest needs and provide exemplary hospitality.
• Learn to operate the Host Stand and be knowledgeable of menu items.

Skills

Excellent communication skills

Outgoing personality

Team-player mindset

Ability to handle high volume

Positive attitude

Job description

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app-perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

1. A Server Assistant will ensure that all tables are clean and properly set while also assisting the Food Runner when necessary.
2. Work closely and maintain excellent communication with servers. Assist servers with table maintenance, clearing, marking, and beverage delivery.
3. Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness at all times.
4. Learn to operate the Host Stand.
5. Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
6. Perform all cleaning, opening, and closing duties as assigned.
7. Process all payment methods.
8. Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
9. Perform other duties as assigned.

What You'll Bring

1. A Server Assistant will have an outgoing and social personality.
2. Excellent communication and listening skills.
3. A passion for service with a positive, can-do attitude.
4. A willingness to learn and move into the server role.
5. Ability to handle high volume and work under pressure.
6. A team-player mindset.
7. Ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs.

Other Information

1. DailyPay option.
2. Day 1 Medical, Dental and Vision insurance.
3. Vacation/Paid Time Off (PTO) with rollover.
4. Complimentary wellness tools.
5. Unlimited referral bonuses.
6. 401(k) with company match.
7. Hostcare Resources healthcare concierge.
8. Leadership development.
9. Tuition reimbursement.
10. Discounts on hotel rooms, dining, and other travel/entertainment experiences.
11. Multiple hotels in each market = more opportunities.

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2556