Server Assistant - Dean's Steakhouse

White Lodging Services, Inc.; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Server Assistant to enhance the dining experience. This role is perfect for someone with a passion for service and a friendly demeanor, as you will assist in maintaining a welcoming atmosphere while ensuring tables are set and clean. You'll work closely with servers, anticipate guest needs, and learn the ropes of the restaurant environment. With opportunities for growth and a supportive team, this position is ideal for those looking to develop their skills in a vibrant setting. Join a company that values your contributions and offers a range of benefits to support your well-being.

Benefits

Day 1 Medical, Dental and Vision Insurance

Vacation/Paid Time Off (PTO) with rollover

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Leadership development

Tuition reimbursement

Discounts on hotel rooms, dining, and travel experiences

Qualifications

• Outgoing personality with excellent communication and listening skills.
• Ability to handle high volume and work under pressure.

Responsibilities

• Ensure tables are clean and assist servers with maintenance and beverage delivery.
• Anticipate guest needs and provide exemplary hospitality.

Skills

Communication Skills

Team Player

Service Orientation

Ability to Work Under Pressure

Outgoing Personality

Job description

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app-perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

WHAT YOU'LL DO

1. A Server Assistant will ensure that all tables are clean and properly set while also assisting the Food Runner when necessary.
2. Work closely and maintain excellent communication with servers. Assist servers with table maintenance, clearing, marking, and beverage delivery.
3. Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness at all times.
4. Learn to operate the Host Stand.
5. Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
6. Perform all cleaning, opening, and closing duties as assigned.
7. Process all payment methods.
8. Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
9. Perform other duties as assigned.

WHAT YOU'LL BRING

1. A Server Assistant will have an outgoing and social personality.
2. Excellent communication and listening skills.
3. A passion for service with a positive, can-do attitude.
4. A willingness to learn and move into the server role.
5. Ability to handle high volume and work under pressure.
6. A team-player mindset.
7. Ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs.

Other Information

1. DailyPay option.
2. Day 1 Medical, Dental and Vision insurance.
3. Vacation/Paid Time Off (PTO) with rollover.
4. Complimentary wellness tools.
5. Unlimited referral bonuses.
6. 401(k) with company match.
7. Hostcare Resources healthcare concierge.
8. Leadership development.
9. Tuition reimbursement.
10. Discounts on hotel rooms, dining, and other travel/entertainment experiences.
11. Multiple hotels in each market = more opportunities.

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2556