Server Assistant - Chido

Snow King; Oklahoma; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Server Assistant to join the opening team of a dynamic resort. This role is essential for creating exceptional guest experiences, providing support to the food service staff, and ensuring a smooth dining atmosphere. With a commitment to a People First culture, the company offers competitive wages, health benefits, and opportunities for personal and professional growth. Join a collaborative environment where your contributions are valued, and be part of a team that prioritizes guest satisfaction and employee wellbeing.

Benefits

Health insurance

Retirement savings

Paid time off

Perks & discounts

Festive environment

Growth opportunities

Qualifications

• Good communication skills and customer service experience are essential.
• Previous restaurant experience is preferred but not mandatory.

Responsibilities

• Assist food service staff by clearing tables and resetting for new guests.
• Maintain cleanliness of work areas and support waitstaff during service.
• Follow up on service details and complete all assigned side work.

Skills

Good communication skills

Customer service skills

Ability to work in a fast-paced environment

Education

Previous restaurant experience

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth.

Overview

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet. Be a part of our Chido Restaurant team as a Server Assistant to launch this world-class property.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role:

The Server Assistant plays a crucial support role to the food service staff, responsible for clearing tables, removing dirty dishes, refilling water glasses and resetting tables for new guests. The role is crucial in maintaining a smooth and efficient dining experience, supporting the waitstaff, and maintaining the dining area in a clean and orderly manner. They must have good customer service skills as they will interact with guests in the dining areas.

What you will be doing:

• Follow up on all service details for Captain and Food Servers.
• Maintain work areas clean and organized.
• Maintain cleanliness of work area.
• Report all unsafe conditions immediately.
• Set and clear tables according to standards.
• Stock areas with linen, glassware and silver.
• Assist Servers in servicing the guest.
• Complete all opening and closing side work, as assigned to include stocking plates, silverware, filling coffee grinder, fill wine buckets, cleaning floor, wipe down booths and chairs, move tables and chairs, push dirty linen to storage area, put away china, set out and light candles.
• Stock bus station, as assigned.
• Attend required meetings.
• Communicate with manager before leaving shift.
• Vacuum carpet at end of day.
• Mop floors.
• Complete other duties as assigned by supervisor, to include cross training.
• Seat guests.

What you bring to the role:

• Good communication skills: able to speak English and interact with customers and co-workers.
• Previous restaurant experience in a similar role is preferred.
• Ability to work in a fast-paced environment.
• Physically able to lift equipment, trays with food, and move tables and chairs.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.