Server Assistant

Emily Management LLC; United States; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and a Comprehensive

Job summary

The Emily Hotel is seeking a Server Assistant to support the service team in delivering exceptional guest experiences. You will help with polishing, side work, and maintaining clean, organized dining areas while adhering to safety and sanitation guidelines.

This role emphasizes teamwork, adaptability, and clear communication in a fast-paced environment. You may work varied hours, including weekends, and should be able to move furniture and carry supplies as needed while keeping guests satisfied.

Qualifications

• Previous experience preferred

Responsibilities

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Deliver food to guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Move chairs, tables, highchairs and booster seats safely
• Use and operate all necessary tools and equipment
• Communicate clearly in written and spoken directions
• Multitask calmly and effectively in a busy, stressful environment
• Move through restaurant spaces including stairs and uneven or slick surfaces
• Stand and walk for long shifts and maintain guest relations while following safety policies

Skills

Customer service

Teamwork

Communication

Job description

Job Description

The Server Assistant is responsible for assisting the service team in exceeding the guest’s expectations. Assists with polishing & side work duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Perks & Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account
• Flexible Saving Account
• Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Maintain positive guest relations at all times. Follow all safety and sanitation policies.

Key Responsibilities & Duties

• Ensure overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

What You Bring

Previous experience preferred

About the Company: The Emily Hotel

The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired the belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of Emily’s offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet likeminded people, and feel inspired.

Salary Range

$15.35 / Hourly

About The Company: Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.