Server Assistant

Pinstripes; San Mateo (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive wages + tips

Flexible scheduling

Growth opportunities

Employee discounts

Job summary

Pinstripes is seeking a Server Assistant to support servers and ensure a memorable dining and entertainment experience. You’ll assist with setup, stocking, and breakdown while helping maintain a clean, welcoming venue.

Previous restaurant experience is preferred but not required. You’ll work in a fast-paced, upscale environment and must be able to stand for long periods; flexible hours and growth opportunities are available.

Qualifications

• Previous restaurant experience preferred but not required.
• Able to provide excellent guest service.
• Maintain a clean working environment.
• Stand for up to 6 hours and stay neatly groomed.

Responsibilities

• Assist servers and help care for guests during the shift.
• Aid with setup, stocking, and breakdown of the restaurant.
• Maintain venue setup, cleanliness, and aesthetics to ensure a smooth flow.
• Help personalize the guest experience and support overall service.

Skills

Guest service

Team support

Customer service

Appearance & grooming

Job description

Description

Here at Pinstripes, people are our greatest asset. We’re dedicated to maintaining a passionate and fun team culture that consistently delivers guests the most memorable and amazing dining and entertainment experience in the world. We are an all-scratch kitchen that prides ourselves on our fresh ingredients, seasonal menus, high food quality standards, and exceptional service. You will assist servers in taking care of guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce.

Server Assistants are essential for maintaining and executing the service flow, serving as the backbone of Pinstripes. They provide ongoing support for Servers during the shift, assisting with setup, stocking, and breakdown. Their expertise lies in venue setup, cleanliness, and aesthetics.

Previous restaurant experience is preferred but not required. Our training program will set every team member up to be successful from the start.

Requirements:

• Provides memorable guest service
• Able to answer questions about Pinstripes and the guest experience
• Assist and work with other team members to ensure that the restaurant is operated efficiently
• Help personalize the experience
• Maintain a clean working environment
• Must have the ability to provide excellent customer service
• Ability to be on your feet for up to 6 hours
• Must always be neat in appearance and follow uniform and grooming guidelines

****Must be 18 years of age or older****

Benefits:

• Competitive hourly + tips
• Flexible working hours
• Opportunity for growth and development
• Team member discounts on food, beverages, and activities!

Paid Sick Leave is limited to 40 hours (5 days) for the year and maximum is 80 hours (10 days).

We look forward to hearing from you! For more information, check us out at pinstripes.com

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

https://www.pinstripes.com/legal-california-rights-privacy-policy