Server Assistant

Nama Software; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the food service industry is looking for a Server Assistant who is dedicated to providing exceptional customer service and maintaining a clean dining environment. The role involves assisting servers and ensuring guests have a positive dining experience. Ideal candidates are self-motivated with strong communication skills, prepared to work flexible hours including holidays.

Qualifications

• Reading, writing and oral proficiency in the English language.
• Willingness to work a flexible schedule including holidays.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Maintain dining room cleanliness and assist servers.
• Bus and reset tables while providing excellent guest service.
• Anticipate guest needs and handle requests promptly.

Skills

Communication

Customer Service

Organization

Education

ServSafe Certification

Job description

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The Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests' needs and addresses them accordingly.

This position has an hourly rate of $16.50 + Tips.

Key Responsibilities

• Check assigned station before, during and after shift for proper set up and cleanliness
• Responsible for the completion of designated side work checklists (both opening and closing)
• Responsible for keeping the dining room floors free of debris and spilled liquids
• Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area
• Always provide excellent service to all our guests
• Assist guests courteously and efficiently
• Maintain the cleanliness of the dining room and station at all times
• Keep chairs and banquettes clean and clear of debris
• Handle customer requests in a timely manner
• Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet
• Ensure all silverware is polished and spotless
• Follow the cleaning program for the restaurant established in the side work sheet
• Upkeep and clear tables between courses throughout the meal
• Delivery of food from kitchen to guest's tables, including tray service
• Assist in setting up tables according to floor plan
• Anticipate guest needs, as to where guests will never have to ask for anything
• Attend all food and beverage training classes when requested
• Wish every guest a warm farewell and thank them for coming
• Must be aware at all times what type of water each guest in their station is drinking
• Make coffee, tea, and hot beverages for guests
• Place all to go food in appropriate containers
• Attend daily pre meal/communication meeting
• Attend monthly department meeting
• Communicate with all servers and server assistants in a professional manner
• All other responsibilities assigned by Management
  
  

Required Experience And Qualifications

• Reading, writing and oral proficiency in the English language
• Willing to work a flexible schedule and holidays
• Be a self-motivator and motivator of others
• Work in a safe, prudent, and organized manner
• Have good knowledge of food and beverage preparations
• Be able to relate to all levels of guests and management
• Have the ability to handle multiple tasks at one time
• Have excellent communication and organization skills
• Maintain a clean and healthy personal hygiene and grooming
• Be able to consistently delight and satisfy our guest
• Have the ability to handle guest requests in a detailed manner
• TIPS and ServSafe Certified
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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