Server Assistant

Relaischateaux; Lexington (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discounts at other Relais and Chateaux

Job summary

Relaischateaux is seeking a Server Assistant to deliver a warm, five-star dining experience. You will support servers, keep service areas pristine, and ensure guests are greeted and attended to promptly with courteous, professional service.

The role emphasizes attentive guest care, cleanliness, and teamwork to create memorable experiences that encourage guests to return.

Qualifications

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Open and close side work per standards to ensure prompt service.
• Serve guests with food and beverage in a warm, courteous and professional manner.

Responsibilities

• Maintain clean service areas in the front and back of house.
• Run food and serve guests following the standards.
• Polish silverware and glassware.
• Reset the tables.
• Monitor and observe guests dining experience and respond to requests promptly.
• Clear dishes from the table and maintain the dining area.
• Ensure overall guest satisfaction.

Skills

Guest service

Communication

Teamwork

Attentive

Customer care

Education

High School diploma

Job description

The server assistant is responsible for providing friendly, responsive service to create a warm welcoming and exceptional dining experience for all of our guests. The server assistant primary objective is to show our guests such a marvelous time, they will want to return again and again by helping the server provide 5 star service.

Fundamental Requirements:

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Maintain clean service areas in the front and back of house.
• Run food and serve the guests following the standards.
• Polish all silverware and glassware.
• Reset the tables.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Clear dishes from the table and maintain the table throughout the dining experience.
• Ensure overall guest satisfaction.
• High School diploma or equivalent.
• Discounts at other Relais and Chateaux properties around the world