Server Assistant

Relais & Châteaux; Lexington (MA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Relais discounts

Job summary

The Inn at Hastings Park in Lexington, Massachusetts, a Relais & Châteaux property, seeks a server assistant to deliver attentive, friendly service and help create a memorable dining experience for all guests. You will work with the team to provide 5-star service and ensure guests feel welcome.

Key duties include supporting servers, opening/closing side work, serving food and beverages, maintaining clean areas, resetting tables, monitoring satisfaction, and responding promptly to guest requests

Qualifications

• High School diploma or equivalent.

Responsibilities

• Provide friendly, responsive service to guests to create a welcoming dining experience.
• Perform opening and closing side work according to standards.
• Serve guests with food and beverages in a warm, courteous manner.
• Maintain clean service areas in the front and back of house.
• Run food and assist guests while following service standards.
• Polish cutlery and glassware; reset tables as needed.
• Monitor guest dining experience and respond promptly to requests.
• Ensure overall guest satisfaction.

Skills

Guest service

Communication

Education

High School diploma or equivalent

Job description

About Us

Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.

About Us

Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.

An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden featuring Whispering Angel. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.

Job Description

The server assistant is responsible for providing friendly, responsive service to create a warm welcoming and exceptional dining experience for all of our guests. The server assistant primary objective is to show our guests such a marvelous time, they will want to return again and again by helping the server provide 5 star service.

Fundamental Requirements

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Maintain clean service areas in the front and back of house.
• Run food and serve the guests following the standards.
• Polish all silverware and glassware.
• Reset the tables.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Clear dishes from the table and maintain the table throughout the dining experience.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent.

Additional Information

• Discounts at other Relais and Châteaux properties around the world