Server Assistant

The Seagate Hotel, Golf & Beach Club, Autograph Collection; Florida; On-site; USD 24,000 - 32,000; Full time

Job summary

The Seagate Hotel, Golf & Beach Club, Autograph Collection in Florida seeks a Server Assistant to support the dining room team. You will oversee table maintenance, assist servers, clear tables, reset stations, and help ensure smooth service and guest satisfaction.

You will participate in pre-shift briefings, answer guest questions about menu and beverages, keep work areas clean, stock stations, and uphold luxury-service standards in a fast-paced, team-oriented environment.

Qualifications

• Ability to speak, read, write and understand English.
• Strong communication skills, both verbal and written.
• Professional demeanor suited for a luxury environment.

Responsibilities

• Understand and perform duties per restaurant service and wine/food manuals.
• Perform side work for assigned station.
• Participate in pre-shift meetings and learn new menu items.
• Welcome guests and ensure responsive, professional service at all times.
• Answer questions about the menu, wine list or other inquiries.
• Liaise with server to communicate guest wants and needs.
• Bus tables.
• Set tables.
• Stock stations.
• Perform bread service.
• Serve and refill water.
• Prepare and serve coffee and tea.
• Maintain the cleanliness of the dining room.
• Stock and organize linen.
• Polish china, glass and silverware.
• Maintain a clean, safe environment in the dining room and service stations.
• Comply with health, safety, and labor regulations.
• Perform additional duties as assigned.

Skills

English proficiency

Communication skills

Basic math

Team player

Education

High school diploma

Job description

Position Summary

The Server Assistant is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Duties include: clearing food & utensils from tables, resetting, bread & water service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

Position Summary

The Server Assistant is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Duties include: clearing food & utensils from tables, resetting, bread & water service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

Responsibilities

• Understand and perform job duties to the expectations of JW Marriot and the restaurant service, food, beverage, and wine manuals
• Perform all side work applicable to assigned station
• Participate in Pre-Shift meetings and learn new menu items
• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have
• Liaise with server to ensure communication at all times about wants and needs of guests
• Busses tables
• Sets tables
• Stocks stations
• Performs Bread service
• Serves and refills water
• Prepares and serves coffee and tea
• Maintains the cleanliness of the dining room
• Stocks and organizes linen
• Polishes china, glass and silverware
• Maintain a clean, safe environment all times in the Dining Room and all service stations
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests
• Perform additional duties and projects as assigned

Qualifications

• Ability to speak, read, write and understand English
• Requires good communication skills, both verbal and written
• Must possess basic computational ability
• Must have complete knowledge of and use the service guidelines outlined in the Food Runner Manual
• Professional demeanor appropriate for a luxury environment

Education

• High school or equivalent education required