Server Assistant

Onni Group of Companies; Chicago (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive pay

Health Savings Account

Flexible Saving Account

Employee Assistance Program

Generous Referral Program

Team-building events

Friends and Family rates

Job summary

Onni Group of Companies in Chicago is seeking a Server Assistant to support the service team and help exceed guest expectations. You will assist with side work, reset tables, and help deliver food promptly in a fast-paced environment.

The role requires teamwork, strong organization, and the ability to communicate clearly in writing and speech. You should be able to stand and move for long shifts, lift up to 50 pounds, and work varied hours including weekends.

Qualifications

• Teamwork and organization are necessary for success in this position.
• Ability to communicate effectively in written and spoken English.

Responsibilities

• Clean and reset tables and transport dirty dishes to bus tub or dish room.
• Deliver food promptly to guests according to table and position numbers.
• Work varied hours, including weekends.
• Move chairs, tables, highchairs, and booster seats safely.
• Follow safety and sanitation policies and procedures.
• Maintain guest relations and ensure cleanliness of the restaurant.

Skills

Teamwork

Communication

Multitasking

Organization

Job description

The Server Assistant is responsible for assisting the service team in exceeding the guest’s expectations. Assists with polishing & side work duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

• Competitive payand a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will YouDo?

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Maintain positive guest relations at all times.
• Follow all safety and sanitation policies.
• Make constant rounds of the restaurant ensuring all guest’s tables are attended to with regards to cleanliness, proper utensils, napkins, water supplies, and condiments.
• Ensuring the cleanliness of the restaurant is maintained to standards.

Key Responsibilities& Duties

• Ensure overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player

The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired the belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of Emily’s offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet likeminded people, and feel inspired.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

Onni Group of Companies

We design, develop, build and manage innovative real estate across North America. YVR - YYZ - ORD - LAX - PHX - SEA

Onni Group of Companies is a leading North American real estate developer dedicated to building vibrant communities through quality construction, innovation, sustainability, and customer satisfaction.

Company size 501–1,000 employees

Company type Privately held

Momentum

Team growth

Momentum

8% in 12 mo

847 employees on LinkedIn

Footprint