Server Assistant

Atrium Hospitality; Charlotte (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Atrium Hospitality in Charlotte, NC is seeking a Busser to enhance guest dining experiences. In this full-time role, you will be responsible for maintaining cleanliness, assisting service staff, and ensuring a welcoming atmosphere. Join a company that values teamwork, inclusion, and personal growth while benefiting from solid perks like health coverage and career advancement opportunities.

Benefits

Career Growth & Learning

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Exclusive discounts on brands and services

Qualifications

• Six months of previous customer service or restaurant experience preferred.
• Food Safety Training certification required within first 60 days of employment.
• Alcohol Awareness certification required within first 60 days of employment.

Responsibilities

• Clear dirty table settings and prepare tables for resetting.
• Maintain stock and cleanliness of stations for all meal periods.
• Assist service staff as necessary to service guests timely.

Skills

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Micros operating system

Job description

Hotel:

Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Server Assistant Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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Primary Purpose:

The Busser is responsible for clearing tables of dirty dishes and wiping down tables. Responsible for setting up tables for breakfast, lunch and/or dinner. The Busser maintains a clean and organized area with clean china, silver, glassware, utensils and linens. Also responsible for maintaining the ice bin and restocking.

Work Performed:

The Associate- Three Meal will be tasked with the following duties, responsibilities, and assignments:

• Clear dirty table settings and prepare table for resetting;

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;

• Inspect dining room serving stations for neatness and cleanliness;

• Assist service staff as necessary to service guests in a timely manner;

• Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary.

• Transport all dirty tableware from the dining room to dishwashing area for proper cleaning.

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and

• Any and all other work as required to complete the primary purpose of the position.

Preferred Prior Experience:

Six months of previous customer service , restaurant and/or busser experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

A ble to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

F lexible to work day , early morning, evening, night, weekend and holiday s h ifts

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy