Server Assistant

Four Seasons Hotel and Resorts Gruppe; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a dynamic Server Assistant for its Boston location. This role involves supporting servers, ensuring high-quality service, and enhancing the dining experience for guests. If you thrive in a passionate team and have a strong commitment to guest service, we invite you to apply.

Benefits

FREE Medical, Dental and Vision Insurance

401(k) Retirement Matching Plan

Employee Travel program

Highly competitive salaries and incentives

Educational assistance programs

Complimentary Life insurance

Vacation & Paid Sick Time Off

Complimentary Employee Meals

Qualifications

• Minimum 1 year previous experience in fast-paced food and beverage operation.
• Exceptional command of English language.
• Additional language skills are a definite asset.

Responsibilities

• Assist the Server in providing an enjoyable dining experience.
• Clear and reset tables, serve food and beverages.
• Greet guests professionally and respond to their needs.

Skills

Guest Service

Communication

Teamwork

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The city's newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Join our team!

Are you ready to take the next big step in your hospitality career?Four Seasons HotelOne Dalton Street, Bostoniscurrently looking for a talented and dynamic ServerAssistantwho shares our passion for excellence and who infuses enthusiasm into everything he/she does!

The Server Assistant assists theServer in providing an enjoyable dining experienceto our guests whileconforming tothe restaurant’sstandards of excellence for quality, professionalism and friendliness. The position clears tables and resets them neatly, rapidly and completely according to specification.The Server Assistant assist with the serving of food, set-up and clearing ofchina, glass, and silver from service as well as attend to guest needs and requests.

Job Requirements

We are looking for an individual who possesses an affinity for guest service!Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this positiontothe restaurant’sstandards and learn the sequenceof service is required. The position requires the ability to lift up to 40lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approachto any request!

• Stock linen,china,and silverfor service ensuring that all are polished and in good condition.

• Cleansoiledbar glassware and polishbyproperlyutilizing the bar dish machine.

• Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.

• Preparation of condiment and garnish items.

• Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guest, as well as removal of items from the guest’s table.

• Breakdown, clean and set-up of tables, buffets, and food stations.

Preferred qualifications & skills

• At minimum1 yearpreviousexperience in afast pacedfood and beverage operation

• Exceptional communication skills and command of English language

• Additional language a definite asset for career growth

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

• FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfUnder Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.