Server Assistant

Ascent Hospitality; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Health/Dental/Vision/Life

401k with employer MATCH

Paid PTO

Uniforms Provided

Team Member Discount

Job summary

Ascent Hospitality in Birmingham is seeking a Dining Room Assistant to support our food and beverage team. You will help set tables, assist kitchen, and ensure guest experiences run smoothly.

The role emphasizes safety, cleanliness, and professional appearance, with opportunities to learn and grow in a hospitality-driven environment.

Qualifications

• High school diploma or GED required.
• Experience in food and beverage preferred.
• Strong communication and guest-service skills helpful.

Responsibilities

• Assist servers and kitchen staff to create a smooth dining experience.
• Set tables, clean and reset after guests, ensure items are properly arranged.
• Deliver food and beverages, refill water, respond to guest requests.
• Maintain cleanliness of dining areas and service stations.
• Restock utensils, napkins, condiments, beverages at stations.
• Uphold safety and quality standards; follow policies.
• Communicate with guests and team members professionally.
• Support team through various service tasks as needed.

Skills

Guest service

Communication

Teamwork

Physical stamina

Education

High school diploma or GED

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality candidate to be our Dining Room Assistant!

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Dining Room Assistants take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Dining Room Assistant provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

BENEFITS:

• Competitive Pay!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!
• Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

• Support Food & Beverage Operations: Assist in creating a smooth and memorable dining experience by supporting servers and kitchen staff.
• Table Setup and Maintenance: Set tables, clean and reset them after guests leave, and ensure all items are clean and properly arranged.
• Assist with Food and Drink Service: Help deliver food and beverages to guests, refill water glasses, and respond to guest requests.
• Maintain Cleanliness: Clean work areas, dining spaces, and service stations; handle spills and ensure floors and chairs are tidy.
• Replenish Supplies: Restock items like utensils, napkins, condiments, and beverages at service stations.
• Physical Tasks: Lift, carry, push, and pull objects (up to 25 lbs without assistance, 50 lbs with assistance); bend, twist, reach, and stand or walk for extended periods.
• Follow Safety and Quality Standards: Adhere to health and safety protocols, company policies, and maintain a professional appearance.
• Communicate Effectively: Read and verify menu information, interact with guests and team members professionally.
• Adaptability: Perform other reasonable job duties as requested to support the team and ensure guest satisfaction.
• Team collaboration: Supporting coworkers, communicating effectively.
• Service support tasks: Bussing tables, resetting, refilling, restocking.
• Safety and sanitation compliance: Especially in food handling.
• Guest interaction: Greeting, responding to requests, ensuring satisfaction.

QUALIFICATION STANDARDS:

Education And Experience

• Education: High school diploma or G.E.D. equivalent.
• Previous Food and Beverage Experience

PHYSICAL REQUIREMENTS:

• Routinely required to bend, stoop, stand, walk.
• Able to carry, lift and move objects weighing 50 pounds or less.
• Able to stand for long periods of time.