Server Assistant

Ford's Garage; Avon (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is looking for enthusiastic servers to join their team. In this role, you'll create memorable dining experiences by providing exceptional customer service and showcasing your product knowledge. You'll work collaboratively with colleagues, ensuring adherence to health and safety standards while maintaining a clean and professional appearance. If you have a passion for hospitality and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values service and teamwork, and make a positive impact on guests' experiences every day.

Qualifications

• Knowledge of basic restaurant hospitality and service-minded attitude.
• Must possess valid food safety certification as required by law.

Responsibilities

• Ensure guests have an enjoyable dining experience with quality service.
• Perform dining room set-up, serve guests, and maintain cleanliness.
• Operate POS efficiently and report tips accurately.

Skills

Customer Service

Product Knowledge

Teamwork

Basic Computer Skills

Food Safety Certification

Education

High School Diploma or Equivalent

Tools

POS System

Job description

Reports to: General Manager/Department Manager

Job Summary:

Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Servers ensure that our Guests have an enjoyable dining experience by providing quality customer service. Servers work in the dining room taking orders and delivering them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards.

Responsibilities and Duties:

• Adherence to attendance policy and procedural compliance.
• Perform dining room set-up, running side work and closing duties.
• Sell to guests by communicating with extensive product knowledge.
• Serve guests according to service standards.
• Participate in table and dining room clean up.
• Compute guest checks and operate the POS efficiently and process payments.
• Report 100% of tips for each shift.
• Maintain restaurant safety and sanitation.
• Attend mandatory/scheduled employee meetings and offer suggestions for improvement.
• Keep a clean and professional appearance at all times.
• Perform job functions in accordance with performance standards.
• Abide by and stay abreast of all liquor service laws.
• Does not over serve Guests or serve underage Guests.
• Perform other related duties as assigned by the General Manager/Department Manager.
• Work with 'teamwork' always in mind.

Minimum Qualifications:

• Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
• Good hearing for safety and accurate communication (with or without accommodation).
• Must be able to read, write, and speak in English.
• Must have reliable transportation to and from work.
• Basic computer usage skills.
• Must possess valid food safety certification or any other food/alcohol certification if required by state law.
• Compliance with our dress and appearance policy including black slip-resistant shoes.
• Ability to pass general information and departmental tests (test score of 90% or higher).

Physical Requirements:

• Prolonged periods of walking or standing.
• Must be able to lift, carry, and place up to 50 pounds at a time.

Supervisory Responsibilities:

This position does not include any supervisory responsibilities.