Server AM/PM

StepStone Hospitality; Tampa (FL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee meals

Discounted hotel stays

Job summary

Four Points by Sheraton Suites Tampa Airport Westshore is seeking a friendly, customer-focused server to join our food and beverage team. You will greet guests, present menus, suggest dishes and wines, and relay orders to the kitchen using our POS system.

You should have proven hospitality experience, a professional demeanor, and the ability to work quickly and accurately. This role requires adherence to health and safety regulations and cash handling procedures while delivering a memorable

Qualifications

• Ability to work independently and remain motivated.
• Smile.
• Proven working experience in relevant field.
• Helpful with customer service.
• Professionalism along with speed and attention to detail.

Responsibilities

• Greet guests warmly and assist seating as needed.
• Present menu, answer questions, and suggest dishes and wines.
• Relay orders to kitchen and service bar via POS.
• Total bill and process payment.
• Maintain cash handling and service area cleanliness.
• Ensure safe serve practices and compliance with health regulations.
• Assist guests with requests and handle complaints.

Skills

Customer service

Experience in F&B

Professionalism

Attention to detail

Independent worker

Smile

Job description

Description

We are looking for an ambitious and fun individual to join our hard-working food and beverage team at the Four Points by Sheraton Suites Tampa Airport Westshore. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.
• Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
• Memorize menu selections and wines including being familiar with daily specials and basic ingredients.
• Use proper verbiage and etiquette including serving ladies first
• Write order on check or memorize order.
• Relay order to kitchen and service bar utilizing point of sale system
• Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.
• Total bill and accept payment or refer guest to cashier.
• Ladle soup, portion pies and desserts, and brew coffee.
• Clear and reset counters or table at conclusion of each course.
• Assist in cleaning and wiping down of service areas and prep areas
• Maintain and follow all cash handling procedures.
• Maintain safe serve regulations when serving alcoholic beverages
• Handle reasonable guests complaints/requests and inform others when required
• Comply with health and safety regulation and act in line with company policies and licensing laws

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.