Server AM

Kaizen Lab Inc.; Georgia; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health benefit packages

Vacation time

401K

Quarterly bonuses

Job summary

Kaizen Lab Inc. is looking for a friendly and energetic Bistro Server in Georgia. The ideal candidate will provide stellar guest experiences while adhering to food safety guidelines.

This role involves maintaining a clean work environment, preparing food and drinks, and offering excellent customer service. Applicants should have at least 6 months of experience in food and beverage service and excellent communication skills. Benefits include health packages, vacation time, and advancement opportunities.

Qualifications

• Preferably 6 months experience in Food and Beverage service.
• Previous experience in the hospitality industry (preferred).

Responsibilities

• Provide excellent customer service while preparing food and drinks.
• Operate the point of sale system and comply with laws and standards.
• Anticipate guest needs and respond to inquiries.

Skills

Excellent customer service skills

Ability to lift 50 lbs

Knowledge of basic drink recipes

Job description

POSITION: Bistro Server

JOB SUMMARY

Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The server provides excellent customer service while preparing food and drinks for our guests, while maintaining brand standards. This role maintains a clean and safe work environment while adhering to food safety guidelines. The server property operates the point of sales system and acts as concierge for guests looking for details on the local area, such as nightlife, entertainment, etc. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!

JOB RESPONSIBILITIES

• Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction
• Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
• Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well‑stocked workspace.
• Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

• Preferably 6 months experience in Food and Beverage service
• Excellent customer service skills

INDUSTRY EXPERIENCE

• Previous experience in the hospitality industry (preferred)

REQUIRED SKILLS

• Must have excellent customer service skills and a stable work history
• Must be able to work entire shift on feet at a quick pace
• Must be flexible to work any shift as needed to include weekends
• Knowledge of basic drink recipes
• Knowledge of bar equipment
• Knowledge of safety rules for kitchen equipment
• Ability to lift 50 lbs
• Ability to work in a high pace and hot environment
• Stand and walk for long periods of time

ESSENTIAL SKILLS

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a “top‑notch” attitude toward our guests which includes anticipating the guests needs – be proactive
• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi‑cultural environments

BENEFITS

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work‑life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

EEO Statement

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.