Server (1)

OWA Parks & Resort; Atmore (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

OWA Parks & Resort in Atmore, Alabama is seeking a Server to provide excellent customer service in a fast-paced environment. The role involves taking food and beverage orders, processing payments, and ensuring a clean and welcoming atmosphere for guests. A high school diploma or GED is preferred, and candidates must possess strong communication skills, be able to multi-task, and work flexible hours. Join a dynamic team dedicated to guest satisfaction.

Qualifications

• Must be able to read and interpret documents such as safety rules and operating instructions.
• Must be able to communicate effectively.
• Willing to work odd hours in a restaurant environment open seven days a week.

Responsibilities

• Serve food and beverages to customers.
• Accept payment and compute bills promptly.
• Reset tables and maintain cleanliness.

Skills

Customer service

Team collaboration

Time management

Education

High school diploma or GED

Tools

Inventory software

Order processing systems

Job description

Server

The Server shall serve food to guests in the restaurant, providing fast, friendly, and courteous service in a team environment, ensuring excellent customer satisfaction, and contributing to the operating success.

Reporting Relationship

The Server reports directly to the Restaurant General Manager and/or Assistant Restaurant Manager and Server Shift Leader.

Duties and Responsibilities

• Takes beverage and food orders and serves to customer.
• Computes bills, accepts different types of payment and makes changes in a timely manner.
• Clears and resets tables.
• Ensures sufficient inventories are maintained to meet the needs of the food and beverage operation.
• Must be friendly and courteous at all times, ensuring excellent customer and employee relations and adhere to the established Dress Code.
• Must maintain a clean, safe work environment before, during and after service, in a team effort to maximize employee efficiency and guest satisfaction.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Take oral and written instructions and the ability to effectively communicate.
• Must be able to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Must be able to perform multiple tasks in a friendly/fast manner.
• Willing to work odd, irregular hours in a restaurant environment that is open seven days/week.
• Knowledge of inventory software and order processing systems.
• Must possess a high level of maturity with leadership qualities.
• Must possess a valid state driver’s license or state ID.
• Must be willing to cross train for all positions as assigned by management.
• Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
• Internal Promotion must work as a server for 6 months, complete 90‑day probationary period and meet basic positional requirements to be in a level (1) position in a direct line skill set or transfer to a direct line skill set at a level (1) for 6 months.
• Must work as a Server (1) 6 months and be certified in all positional requirements, pass interview, and a positional slot is available to move to a Server Shift Leader.