Server

Silver Brands

White Marsh (MD)

On-site

USD 20,664 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Referral Bonus Program

Meal Discounts

Gym membership discounts

Work shoe discounts

Job summary

A leading restaurant chain in White Marsh, Maryland is hiring a full-time Server. You will provide exceptional service to guests, accurately deliver food and beverage orders, and maintain a clean and organized work environment. Ideal candidates are friendly and energetic, with at least 1–2 years of serving experience. Opportunities for growth include trainer and management positions, within a supportive and friendly atmosphere.

Qualifications

Minimum 1–2 years experience as a Server or Bartender is preferred.
Ability to work in a physically intensive environment.
Must be of legal age to serve alcoholic beverages.

Responsibilities

Ensure each guest receives outstanding service.
Deliver food & beverage orders accurately.
Maintain a clean station stocked to standards.
Work as part of a team with clear communication.

Skills

Exceptional aptitude for guest service

Excellent communication skills

Contagiously friendly, outgoing & energetic

Organized

Sense of urgency

Able to multi-task

Job description

Join to apply for the Server role at Silver Brands

Overview

Be part of Silver Diner, a brand focused on hospitality, connecting with people, and serving great food on the cutting edge of trends. Our culture puts people first and empowers them to thrive both professionally and personally. We offer a career path for the future with internal promotion opportunities.

OUR MISSION - TO BE THE BEST WE CAN BE!

OUR PEOPLE - Our people are our most precious resource. Our success depends on our people’s success as professionals and individuals.
OUR PRODUCT - We execute our product 100% right and never serve anything that doesn\'t meet high standards.
OUR GUESTS - We strive to say yes to guests\' requests and deliver beyond expectations.
OUR GROWTH - Growth and profits come from excellence in executing our mission.

We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to guests and to promote our flexitarian menu.

We Offer

Full-time servers can earn up to $800+ per week in tips.
Full-time and part-time positions are available.
Weekend and holiday availability is required for this position.

Benefits & Growth

Benefits: Medical, dental, and vision insurance. 401K plan. Employee Assistance Program.
Perks: Referral Bonus Program, Meal Discounts, Gym membership discounts, work shoe discounts, and more.
Opportunity for Growth: including becoming a trainer, supervisor, and manager. Over 60% of managers and 100% of GM roles were promoted from within.

Be part of one of the busiest restaurants in America and grow with a leading concept in the industry.

About Silver Diner Development LLC

One of Washington Post\'s "Most Diverse Places to Work"
One of Full Service Restaurant Magazine\'s "20 Full Service Restaurants to Watch"
Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category
Winner of the 2023 Blackbox Intelligence Best Practices Award

Silver Diner focuses on a Fresh & Local Menu with flexitarian and healthy options, using high-quality ingredients from local partnerships with farms that emphasize organic and sustainable farming.

We value hospitality with a warm, friendly atmosphere and a fast-paced, fun environment where everyone can achieve their personal best.

People Are Our Most Precious Resource.

Job Description

The following position description is not all-inclusive and is subject to change.

Position Overview

The Server delivers Silver Diner hospitality to guests, generates sales, delivers food & beverage orders, and properly handles POS functions.

Responsibilities

Ensure each guest receives outstanding service, including greeting every guest within 30 seconds of seating.
Ensure every order is delivered 100% correctly.
Suggestively sell to every guest.
Write down all orders and repeat back to guests to ensure accuracy.
Ring drink & food orders into POS immediately.
Accurately account for all guests at your tables when ringing in POS.
Deliver guest checks, collect payment, and deliver change promptly.
Have knowledge of all food & beverage specifications.
Actively pre-bus tables to allow quick turnover; clear dishes from tables and surrounding areas.
Maintain a clean station stocked to Silver Diner standards.
Complete all assigned side work.
Work as part of a team with clear, constructive communication.

Brand Delivery

Be on time for work
Maintain a positive, fun-oriented attitude
Keep yourself, your uniform, and your station sparkling clean
Follow all uniform standards
Know and ensure delivery of the Silver Diner Brand

Cost Balancing

Properly account for all sales
Proper cash handling
Properly portion all self-service items

Other Duties & Tasks

Perform any additional duties as reasonably assigned by managers.

Performance Measures

Positive sales growth
Guests are happy and there are no complaints
Guest comment ratings of 5
Develop 1:1 relationships with guests who request to be seated in your section

Required Education & Licensing/Certification

Silver Diner values education from on-the-job learning and formal education.

Required Experience

Minimum: 1–2 years experience as a Server or Bartender is preferred.

Desired Characteristics

Exceptional aptitude for guest service
Excellent communication skills
Contagiously friendly, outgoing & energetic
Organized
Sense of urgency
Able to multi-task
Able to think and act quickly while maintaining composure
Able to meet all schedule requirements

Physical Requirements

The work area involves food, refrigeration, knives, toasters, syrup dispensers, dishes, and potentially high temperatures. It is a physically intensive environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes up to 35 pounds, and stand/walk on hard surfaces for long periods. Must be able to reach, bend, lift, carry, stoop, wipe, and tolerate cleaning/sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages where applicable.

We require weekend and holiday availability for this position. You must be of legal age to serve alcohol. Previous serving experience is not required but preferred; experience in the restaurant industry at any position is also preferred.

Seniority level