Server

NORTH RANCH COUNTRY CLUB; Westlake Village (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

NORTH RANCH COUNTRY CLUB in Westlake Village is seeking a dependable Server to enhance our members' dining experiences. We value hardworking, team-oriented individuals with a passion for hospitality. Key responsibilities include taking orders, serving food and beverages, and ensuring a welcoming atmosphere.

Preferred candidates will have at least two years of wait service experience, strong knowledge of our menu, and the ability to work in a fast-paced environment. We offer competitive wages in a supportive team setting.

Qualifications

• Two years of wait service experience preferred.
• Ability to read, write, and execute basic math skills.
• Legal age to serve alcoholic beverages.

Responsibilities

• Provides attentive and personalized service to create enjoyable dining experiences.
• Takes food and beverage orders and delivers items efficiently.
• Maintains menu knowledge and collaborates with the service team.

Skills

Attention to detail

Team-oriented

Knowledge of menu and beverages

Education

Two years of comparable wait service experience

Job description

Job Details Job Location: Westlake Village, CA 91362 Position Type: Full-Time/Part-Time Education Level: Not Specified Salary Range: $20.00 - $22.00 Hourly Job Shift: Any

North Ranch Country Club is a private club in Westlake Village known for outstanding service and a welcoming atmosphere. We’re looking for a friendly, dependable Server to help create exceptional dining experiences for our members. If you’re hardworking, team-oriented, and passionate about hospitality, we’d love to meet you.

Related Titles: Food Server; Waiter or Waitress; Food and Beverage Server

Reports to: Food & Beverage Director

Classification: Non-Exempt

We are a non-tipping establishment and hire at competitive wages above minimum wage.

Job Summary (Essential Functions)

Provides attentive and personalized service to members, ensuring a welcoming and enjoyable dining experience. Responsible for taking food and beverage orders, delivering items efficiently, anticipating members' needs, and resolving any issues with professionalism. Must maintain in-depth menu knowledge, collaborate with the service team, and consistently uphold service standards with a positive, team-oriented approach.

Job Tasks/Duties

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on tray; procures items from each station as necessary.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Presents the bill.
• Handles charges as prescribed by standard operating procedures.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advise supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Food & Beverage Director.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Food & Beverage Director.

Job Knowledge, Core Competencies, and Expectations

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Qualifications Education and/or Experience

• Two years of comparable wait service experience is preferred.
• The ability to read, write, and execute basic math skills.

Licenses and Special Requirements

• Of legal age to serve alcoholic beverages.
• Must be available Tuesday, Thursday, Friday, Saturday, and Sunday.