Server

Kpot; Texas; On-site; USD 24,000 - 38,000; Full time

Job summary

KPOT is hiring a Server to join a fast-paced, guest-centric dining team. You will greet guests, take accurate orders, and provide menu guidance while maintaining a clean dining area and a positive energy.

The role requires strong communication, teamwork, and the ability to multitask between dining room and bar areas. Ideal candidates have 1+ year restaurant experience, are comfortable around grills and hot surfaces, and hold a state alcohol handler certification where required.

Qualifications

• 1+ years of restaurant experience.
• Strong communication and hospitality focus.
• Comfortable around grills and hot cooking surfaces.

Responsibilities

• Greet guests promptly and warmly.
• Answer questions about menu and KPOT brand.
• Provide accurate information on menu, pricing, hours, and promotions.
• Take correct orders by listening attentively.
• Assist with side work and opening/closing tasks.
• Maintain clean, organized front-of-house station.
• Monitor table turnover and cleanliness.
• Ensure guest satisfaction with proactive service.
• Relay allergies and special requests to kitchen/management.
• Collaborate with kitchen staff and management as a team.

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

POS systems

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Server at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8-10 hours per shift).
• Ability to lift and carry up to 25-50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions

• 1+ years of restaurant experience.
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.
• Point-of-Sale systems experience.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Comfortable working around grills and hot cooking surfaces.