Position Summary: Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to deliver outstanding service, while assisting co-workers to ensure a smooth and efficient restaurant operation. A fun, bubbly personality and at least one year of serving experience are required.
Server Position Available !
Why Join Us?
At Keke’s Café, we believe in taking care of our team members. As part of our growing team, you’ll enjoy:
- Competitive Wages
- Career Growth Opportunities
- Access to health insurance and other benefits.
- 401(k) Program: Plan for your future with our company-sponsored 401(k) plan, in accordance with company policies.
- Employee Discounts: Enjoy discounts on our delicious menu items and more.
- Supportive Environment: Work in a positive, collaborative atmosphere where your contributions are valued.
Duties & Responsibilities:
- Welcome guests warmly upon arrival.
- Greet guests at the table, ensuring they feel comfortable and well taken care of.
- Inform guests about specials, menu changes, and any available substitutions.
- Upsell menu items, beverages, and specials and maintain required sales performance targets.
- Answer questions about the menu, beverages, and other restaurant services.
- Take food and beverage orders promptly and enter them into the point-of-sale system.
- Take drink orders and serve beverages from the bar to the table.
- Deliver food and beverages from the kitchen to guests in a timely manner.
- Perform side work at the start and end of each shift, as assigned.
- Maintain clean service areas.
- Monitor guests' dining experiences, ensuring satisfaction with both food and service.
- Respond promptly and courteously to any requests or concerns.
- Prepare the final bill, present the check, and process payments.
- Pre-bus tables and assist the busser with clearing and cleaning during busy periods.
- Thank guests for dining with us and invite them to return.
- Be ready and willing to assist co-workers as needed.
- Fill in as required to ensure smooth restaurant operations as directed by the restaurant manager or immediate supervisor.
- Must be flexible and willing to assist in any front-of-house (FOH) positions, including performing bathroom checks and cleaning, as needed.
Qualifications:
- Experience: 1 year of serving experience in a fast-paced restaurant environment.
- A fun, energetic and positive personality to engage with guests.
- Ability to stand for long periods (up to 6 hours).
- Strong communication skills in the predominant language(s) of our guests.
- Basic math skills with the ability to operate a cash register or POS system.
- Current, valid California food handlers card
REASONABLE ACCOMMODATION:
Smart Hospitality Group, LLC, will provide reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions. This position description should be applied accordingly.