Server

Benihana - Sugar Land; Sugar Land (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular dining establishment in Sugar Land, Texas is looking for a dedicated Server. Responsibilities include ensuring a positive dining experience, taking orders, and delivering food and beverages efficiently. Candidates must have prior server experience or time spent in a guest-facing role, be at least 18 years old, and have a valid food handler’s card. The position also requires good customer service skills and the ability to operate a point-of-sale system.

Qualifications

• Previous server experience in restaurant or hospitality sector required.
• Must be 18 years of age or older to serve alcohol.
• Ability to handle money and operate a point-of-sale system.

Responsibilities

• Ensure a positive guest interaction while serving.
• Take food and beverage orders and enter them in the POS system.
• Monitor and observe guests' dining experience.

Skills

Customer service

Point-of-sale operation

Food and beverage knowledge

Job description

Position Summary

Ensures a positive guest interaction while serving guests in a friendly, timely and efficient manner.

Essential Functions and Responsibilities

• Assumes 100% responsibility for quality guests’ experience.
• Welcome and greet guests within two minutes of being seated.
• Informs guests of specials and menu changes.
• Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Clean and prepare the table for the arrival of menu items.
• Perform side work during each shift as required by service station assignment.
• Maintain clean and stocked service and dining areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.
• Respond promptly and courteously to any requests.
• Provide proactive beverage refills.
• Prepare final bill, present check to guest, accept payment, and process through the POS system or pat at the table system.
• Be ready and willing to assist fellow servers before they ask.
• Expresses appreciation to the guests, for their visit and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Notify the manager-on-duty any time a guest is not 100% satisfied with their experience.
• Covers other servers duties while on break as requested by MOD and in accordance with rotation.
• Participates in scheduled catering events as required.
• Performs other duties as assigned by a supervisor.

Job Requirements

• Previous server experience in restaurant or hospitality sector required or minimum six months experience working for any of our restaurants as a host, busser or other similar guest interfacing position. Must have good performance and manager reference.
• 18 years of age or older as required by state law to serve alcoholic beverages.
• Ability to handle money and operate a point-of-sale system.
• Food handler’s card and alcohol awareness training certification where required by state and local laws.
• Eligible to work in the United States.

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