Server

Mi Cocina Ltd; Southlake (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Paid vacation

Health insurance

Shirts provided

Paid training

Free employee meal

Dining discounts

Career development

Fast-track to management

Team culture: Familia and Respect

Job summary

Mi Cocina Ltd in Texas is seeking a Server to provide friendly, attentive service, guide guests through the menu, and anticipate needs to ensure an exceptional dining experience. You will welcome guests, describe specials, handle orders in our POS system, deliver meals promptly, verify age for alcohol, and work as part of a team to keep service smooth.

The role requires strong customer service, knowledge of menu items, basic math for payments, and a willingness to assist coworkers; flexibility

Qualifications

• Strong customer service and hospitality skills.
• Knowledge of menu items, ingredients, and daily specials.
• Proficiency in basic math, cash handling and POS transactions.
• Ability to multitask in a fast-paced environment.
• Team-oriented and willing to assist coworkers.
• Must be 18 years of age or older.
• Authorized to work in the U.S.

Responsibilities

• Welcome and greet guests with attentive, personalized service.
• Inform guests of specials, menu items, ingredients, and changes.
• Take orders and input them into the POS system.
• Deliver food and beverages promptly.
• Conduct age verification for alcoholic service per ABC rules and company procedures.
• Monitor guest dining experience and ensure satisfaction with food and service.
• Assist fellow servers and bussers as needed.
• Prepare final bill and process payments.

Skills

Customer service

Hospitality

Menu knowledge

Cash handling/POS

Multitasking

Attention to detail

Teamwork

Tools

POS system

Job description

Summary of Server Position:The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has an exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.Licensing Requirements:Valid Food Handlers CertificationValid Alcohol Service CertificationDuties & Responsibilities:Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized serviceInform guests of specials, menu items, ingredients, and menu changesMake guest focused recommendations you genuinely feel your guests will enjoyAnswer questions about our food, beverages and other restaurant functions and servicesTake food and beverage orders from guests, enter orders in our point of sale systemDeliver food and beverages from kitchen and bar to guests in a timely mannerConduct age verification for alcoholic service following ABC requirements and Company procedures at all timesManage guest liquor consumption effectively and in accordance with ABC requirements and Company proceduresMonitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requestsPerform side work at the start and end of each shift as required by service station assignmentMaintain clean service areasPrepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)Be ready and willing to assist fellow servers as situations ariseBe ready and willing to assist busser with clearing and resetting tablesThank guests for their visit and invite them to returnBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or directorKnowledge, Skills, & Abilities:Strong customer service and hospitality skillsKnowledge of menu items, ingredients, and daily specialsAbility to make menu recommendations and answer guest questionsProficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) systemAbility to multitask and work efficiently in a fast paced environmentStrong attention to detail and commitment to guest satisfactionTeam-oriented with a willingness to assist coworkers as neededQualifications:Must be 18 years of age or olderMust possess strong customer service and interpersonal skillsMinimum one year experience as a serverBasic knowledge of dining room operations and service proceduresMust be authorized to work in the U.S.Work Environment / Physical Demands:Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus.Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prepMust be able to stand and walk for extended periods throughout the duration of the shiftMust be able to reach, bend, stoop lift and carry up to 40 lbs. or moreExposure to varying temperatures, hot (kitchen) and cold (walk ins)What We Offer:We interview on the SpotFlexible Schedules, Full-time or Part-timeCompetitive Pay & Annual Reviews with Merit Increase PotentialTuition AssistancePaid VacationHealth InsuranceFree Company provided Shirts or Chef CoatsPaid TrainingFree Employee Meal during workGenerous Dining Discounts at Company Owned RestaurantsAnnual Employee Appreciation EventCareer DevelopmentFast track career path opportunities into ManagementFun place to work with exceptional & diverse Team MembersAn amazing company culture of Familia and RespectDiscounts on items like Theme Parks, Movie Theaters, Live Shows, etc.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.