Server

The Americano; Scottsdale (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

The Americano in Tiburon, CA is seeking a Server who will own their section from greeting to farewell, guiding guests through the menu and beverage options, and coordinating with the kitchen and bar to ensure seamless service. You will deliver sincere hospitality, read the table, upsell thoughtfully, and maintain station cleanliness and timing to create memorable experiences for every guest.

This role reports to the Restaurant Manager and requires flexibility to cover dining room duties as

Job description

Department: Front of House

Reports To: Restaurant Manager -> General Manager

Location: Tiburon, California

Pay: $16.90/hour + Tips

Position Overview

The Server is the primary driver of the guest experience and the steward of their section from start to finish, operating with versatility, awareness, and full ownership. This role extends beyond a defined job title, requiring the ability to step into any part of the dining room to ensure seamless service, whether guiding a wine selection, running food, maintaining tables, or supporting the bar and coffee program. Each Server is entrusted with a designated station and is ultimately responsible for its performance, flow, and overall guest experience, acting as the leader of their section while coordinating with the team, anticipating needs, and executing every detail with intention. More than simply delivering service, the Server creates experiences that feel personal, thoughtful, and memorable, with the expectation not just to satisfy guests, but to leave a lasting impact.

Guest Experience & Hospitality

• Deliver sincere, engaging hospitality with a natural ability to read the table and adapt service style accordingly


• Create personalized, memorable experiences that extend beyond transactional service


• Maintain a strong presence on the floor, ensuring guests feel seen, cared for, and valued at all times


• Anticipate needs before they arise and resolve issues with confidence and professionalism

Product Knowledge & Salesmanship

• Maintain comprehensive knowledge of all food, beverage, and menu offerings, including daily features and modifications


• Confidently guide guests through the menu with clear, engaging descriptions and thoughtful recommendations


• Demonstrate strong beverage knowledge across wine, spirits, beer, and cocktails, with the ability to upsell naturally and effectively


• Stay current on menu changes, availability, and operational updates

Section Ownership & Service Execution

• Take full accountability for the success of assigned tables and overall section performance


• Coordinate and pace service effectively in collaboration with support staff and kitchen flow


• Ensure exceptional table maintenance throughout the dining experience, including cleanliness, timing, and organization


• Lead the service within the section, acting as the central point of communication between guests and the team

Team Leadership & Collaboration

• Work in full alignment with support staff, food runners, and bar team to execute seamless service


• Assist in running food, clearing, resetting tables, and supporting all areas of the dining room as needed


• Actively support and elevate team performance by sharing knowledge, providing guidance, and leading by example


• Communicate clearly and respectfully with all team members to maintain a strong service flow

Operational Excellence

• Maintain preparedness through proper mise en place, organization, and attention to detail


• Ensure side stations are stocked, clean, and service-ready at all times


• Uphold all service standards, procedures, and expectations consistently


• Perform additional responsibilities as directed by management to support overall operations