Server

Priority Dispatch Corp.; San Luis Obispo (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Granada Hotel & Bistro in San Luis Obispo, CA is seeking a part-time Server to deliver food and beverages with exceptional guest service. You will maintain FOH organization, describe menu items and specials, and assist during events and holidays while upholding brand standards.

Responsibilities include taking orders, describing dishes and drinks, upselling items, and processing payments accurately. Must be 18+ to serve alcohol, with a friendly, energetic approach and strong teamwork skills.

Qualifications

• Previous applicable server experience.
• Ability to speak, read and comprehend instructions.
• Strong listening and oral communication skills.

Responsibilities

• Take orders and serve guests while maintaining cleanliness and organization.
• Describe all menu items, specials, wine, and allergies clearly.
• Up-sell menu items and specials to maximize revenue.
• Maintain table appearance and pre-bus throughout the meal.
• Ensure guest satisfaction and manage payments accurately.

Skills

Customer service

Communication

Wine knowledge

Alcohol service

Job description

Server# ServerGranada Hotel & Bistro - San Luis Obispo, CA 93401## OverviewSalary Range$16.90 - $16.90 HourlyPosition TypePart Time## DescriptionThe Server is responsible for serving food and beverages with the highest level of customer service to guests. They are responsible for maintaining the organization and cleanliness of the FOH and server stations, knowing all aspects of the menu descriptions and specialty cocktails, all server side work and communicating with both guests and management to ensure brand standards are met at all times.Responsibilities and Duties* Shows up for work on –time in uniform with all tools, pens, wine opener, pad.* Accurately describes menu items, Property history, specialty drinks and wine for complete guest satisfaction* Describes all dishes accurately and knows all dishes including allergies and dietary restrictions* Server special events as needed and work holiday and special services as needed.* Take orders and serve guests while maintaining cleanliness and organization* Accommodates any special requests and checks with kitchen to ensure we can do it* Maintains table appearance by pre-bussing throughout the entire meal.* Handles money efficiently and accurately* Properly ring in food & drinks into POS accurately* Can safely and swiftly carry a tray of drinks and properly serve them without having to put tray on table* Maintains a safe and sanitary work environment* Communicates with guests regarding menu and beverages & property information and history* Up-sells menu items and specials to maximize food and beverage revenue* Serves menu items to guests in a prompt and courteous manner and according to established service standards* Notes timing of meal progression and notifies kitchen and or management* Performs pre and post side work efficiently* Settles guest payments; makes accurate change for guest and processes credit card transactions correctly* Monitors and observes guest’s dining experience. Ensures guests are having a great time, and is completely satisfied with food and service* Removes used tableware between courses and provides tableware for next course in advance of food delivery* Runs food as needed, especially for large parties and during peak hours* Maintains table maintenance, and is ready and willing to assist the support staff* Reports all equipment problems and maintenance issues to manager* Assists with the restock and replenishment of inventory and suppliesPhysical Requirements* Ability to stand and walk continuously for extended periods, up to the duration of a scheduled shift.* Ability to frequently bend, stoop, kneel, crouch, reach, twist, and carry out repetitive movements while serving guests, clearing tables, and setting dining areas.* Ability to lift, carry, push, and pull up to 30 pounds regularly and up to 50 pounds occasionally, including trays, bus tubs, beverage containers, tables, and chairs.* Ability to safely carry and balance food and beverage trays throughout the dining room.* Ability to use hands and fingers to handle glassware, silverware, dishes, POS equipment, and other restaurant tools with dexterity.* Ability to work in both indoor and outdoor dining areas, as applicable, and tolerate varying temperatures and weather conditions.* Ability to navigate stairs, uneven surfaces, crowded dining rooms, and kitchen areas safely.* Ability to maintain visual acuity sufficient to read guest orders, menus, computer screens, and safety signage.## QualificationsQualifications* Previous applicable server experience* Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner* Requires the ability to speak, read and comprehend instructions.* Strong listening and oral communication skills* Must be able to work weekends & Holidays* Must at least 18 to serve alcohol* Knowledge of food, wine and spirits* Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner