Server

San Carlos Apache Tribal Gaming; San Carlos (AZ); On-site; USD 13,000 - 18,000; Part time

Job summary

San Carlos Apache Tribal Gaming in Arizona is seeking a Server to provide courteous service in our Food & Beverage outlets. The role includes serving food and beverages, handling orders, and ensuring guest satisfaction in a fast-paced casino environment.

Requirements include minimum restaurant experience, 19+ years old, and compliance with required training such as Food Handler’s and liquor law certificates. This is an on-site, part-time position with tips potential.

Qualifications

• Experience in restaurant or food service as wait staff or cashier.
• Must be 19 years of age.
• No felony, theft or stealing convictions.
• Pre-employment drug/alcohol screen and background check required.
• Knowledge of dining and food maintenance operations and customer service.
• Knowledge of all menu items including entrees, side dishes, beverages and desserts.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to service customers in a professional appearance and manner.
• Ability to follow instructions in a stressful and busy environment.
• Food Handler’s Training within 30 days and Certificate valid every 2 years.
• Arizona Title 4 BASIC Liquor Law Training within 90 days and Certificate valid every 3 years.

Responsibilities

• Presents menus, answers questions, and makes suggestions regarding food and service.
• Serves beverages to patrons of the Apache Gold Casino.
• Relays orders to the cook and serves courses from the kitchen and service bar areas.
• Tends to patrons, responds to requests, and determines when a meal is complete.
• Keeps floors and work areas clean.
• Maintains casino cleanliness and safety (ashtrays, glasses).
• Takes orders and prepares beverages for guests.
• Operates the POS cash register.
• Computes bills and accepts payments.
• Provides good customer service and checks on patrons.
• Responds to customer requests.
• Reconciles guest checks at end of shift.
• Maintains cleanliness and sanitation of work area.
• Performs other duties (seating, bussing, setting tables, keeping floor clear).
• Maintains good communication with coworkers and a positive work environment.
• Performs other duties as required.

Skills

Customer service

English language

Food service operations

Cash handling

Tools

POS cash register

Job description

Description

JOB DESCRIPTION

POSITION INFORMATION

POSITION TITLE: Server CLASSIFICATION: Non-Exempt

DEPARTMENT: Food and Beverage SUPERVISOR: Food and Beverage Supervisor

HOURLY: $11.35 per hour + tips Revision Date:

POSITION SUMMARY

Under the supervision of a Food & Beverage Supervisor, serves guests in any of the Food and Beverage outlets with food items and beverages including alcoholic beverages.

ESSENTIAL DUTIES & RESPONSIBLITIES

• Presents menus, answers questions, and makes suggestions regarding food and service to patrons.
• Serves beverages to patrons of the Apache Gold Casino/
• Relays orders to the cook and serves courses from the kitchen and service bar areas.
• Tends to patrons, responds to any additional requests, and determines when a meal had been completed.
• Keeps floors and work area clean.
• Keeps the casino in a clean and safe environment by continually cleaning the ashtrays and emptying glasses.
• Takes orders and prepares beverages for guests.
• Operates the POS cash register.
• Computes bills and accepts payments served to patrons.
• Provides good customer service to patrons by continually checking on patrons.
• Serves customers in a responsive, caring, prompt and courteous manner.
• Responds to customer requests.
• Reconciles guest checks at the end of shift.
• Responsible for the cleanliness and sanitation of the entire work area.
• Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting table, and keeping the floor clear of debris.
• Maintains a good communication with co-workers and maintains a positive and professional work environment.
• Performs other duties as required

MINIMUM QUALIFICATIONS

Some experience in the restaurant or food service area as wait staff or cashier. Must be 19 years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

KNOWLEDGE, ABILITIES, SKILLS, AND CERTIFICATIONS

• Knowledge of dining and food maintenance operations and customer service.
• Knowledge of all menu items including entrees, side dishes, beverages and deserts.
• Ability to communicate effectively in the English language, both verbally and in writing with other staff and general public.
• Ability to service customers in a professional appearance and manner.
• Ability to follow instructions and work in a stressful and busy environment.
• Must complete the Food Handler’s Training instruction online and obtain the Food Handler’s Certificate within 30 days of employment. The Certificate must be updated every 2 years.
• Must complete the Arizona Title 4 BASIC Liquor Law Training class and obtain the Certificate of Completion within 90 days of employment. The Certificate must be updated every 3 years.

PHYSICAL DEMANDS

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

Work is generally performed in the Casino’s dining room and kitchen area with exposure to heat, fumes and steam. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required.